Experienced and dedicated waitress with a background in both bartending and barista roles. Skilled in providing exceptional customer service, ensuring guest satisfaction, and maintaining a clean and organized dining environment. Possesses a strong work ethic, excellent communication skills, and the ability to work efficiently both independently and as part of a team. Eager to contribute to a dynamic restaurant environment and provide memorable dining experiences for guests.
Hi, I’m
Oleksandra Pronchuk
Brooklyn,NY
Summary
Overview
4
years of professional experience
6
years of post-secondary education
Work History
Miriam Hospital
Server/Restaurant Waiter
05.2024 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
111 BarBrooklyn , NY
Waitress
06.2021 - 10.2023
Job overview
- Greet and seat guests in a friendly and welcoming manner.
- Continuously engage with guests, upselling additional items and promoting specials to enhance their overall experience.
- Prepare and serve beverages, ensuring high quality and responsible service.
- Collaborate closely with bartenders and kitchen staff to ensure efficient service flow and timely delivery of orders.
- Monitor inventory levels and communicate with management regarding restocking needs to ensure uninterrupted service.
All in Cafe Brooklyn , NY
Barista
03.2020 - 02.2021
Job overview
- Prepared cocktails and served customers promptly and with courtesy.
- Recorded guest orders accurately using the POS system (Toast).
- Ensured guest satisfaction by promptly addressing any concerns and ensuring they enjoyed their meals.
- Managed payments efficiently, including cash and credit card transactions.
- Upheld high standards of cleanliness in the dining area.
- Completed opening and closing duties as required.
Hookah HouseKyiv, Ukraine
Waitress
07.2019 - 02.2020
Job overview
- Managed inventory by ordering liquors and supplies as required.
- Orchestrated and oversaw bar operations, ensuring smooth functioning.
- Upheld comprehensive knowledge and certification in safe food handling practices.
- Delivered exceptional guest interactions with a focus on maintaining a welcoming and courteous attitude.
- Ensured the cleanliness and tidiness of the work area was consistently maintained.
Education
University of Life And Environmental ScienceKyiv
Master of Science from Metrology And Information And Measurement Tech
09.2018 - 12.2019
University Overview
National University of Food TechnologiesKyiv
Bachelor of Science from Economics of Enterprise
09.2015 - 02.2018
University Overview
Kyiv College of Communication Kyiv
Young Specialist from Economics of Enterprise
09.2012 - 06.2015
University Overview
Skills
- Enthusiastic team player experienced in motivating others to accomplish goals
- Emergency situation adaptability
- Self-directed and capable of working with minimal supervision while applying professional expertise
- Excellent at providing friendly service and assistance
- Quick to grasp new concepts
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Education and Training
Education and Training
other,other,otherTimeline
Server/Restaurant Waiter
Miriam Hospital
05.2024 - Current
Waitress
111 Bar
06.2021 - 10.2023
Barista
All in Cafe
03.2020 - 02.2021
Waitress
Hookah House
07.2019 - 02.2020
University of Life And Environmental Science
Master of Science from Metrology And Information And Measurement Tech
09.2018 - 12.2019
National University of Food Technologies
Bachelor of Science from Economics of Enterprise
09.2015 - 02.2018
Kyiv College of Communication
Young Specialist from Economics of Enterprise
09.2012 - 06.2015
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