Oleksandra Pronchuk
Brooklyn,NY
Summary
Experienced and dedicated waitress with a background in both bartending and barista roles. Skilled in providing exceptional customer service, ensuring guest satisfaction, and maintaining a clean and organized dining environment. Possesses a strong work ethic, excellent communication skills, and the ability to work efficiently both independently and as part of a team. Eager to contribute to a dynamic restaurant environment and provide memorable dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Ophthalmic Assistant
New York Laser Vision
Brooklyn, NY
08.2023 - Current
- Conducted comprehensive screenings and technical assessments to fulfill provider visit prerequisites, encompassing patient histories.
- Proficiently performed diverse procedures such as refraction, topography, keratometry, tonometry, pupil testing, pentacam, UBM, visual field testing, OCT, fluorescein angiography, biometry A-Scan/IOLMaster, fundus, and optic nerve photography. Managed encounter EMR entry, note-taking, charting, and served as a scribe for physicians when required, ensuring meticulous.
- Arranged instrumentation and equipment for in-office minor surgery and laser procedures; assisted during procedures, maintained cleanliness in the exam/treatment room, and sterilized instruments post-use.
- Managed inventory levels and currency of supplies and medications for examination, treatment, and testing rooms. Implemented end-of-day protocols, including turning off all equipment and securely covering them.
Waitress
111 Bar
Brooklyn , NY
06.2021 - 10.2023
- Greet and seat guests in a friendly and welcoming manner.
- Continuously engage with guests, upselling additional items and promoting specials to enhance their overall experience.
- Prepare and serve beverages, ensuring high quality and responsible service.
- Collaborate closely with bartenders and kitchen staff to ensure efficient service flow and timely delivery of orders.
- Monitor inventory levels and communicate with management regarding restocking needs to ensure uninterrupted service.
Barista
All in Cafe
Brooklyn , NY
03.2020 - 02.2021
- Prepared cocktails and served customers promptly and with courtesy.
- Recorded guest orders accurately using the POS system (Toast).
- Ensured guest satisfaction by promptly addressing any concerns and ensuring they enjoyed their meals.
- Managed payments efficiently, including cash and credit card transactions.
- Upheld high standards of cleanliness in the dining area.
- Completed opening and closing duties as required.
Waitress
Hookah House
Kyiv, Ukraine
07.2019 - 02.2020
- Managed inventory by ordering liquors and supplies as required.
- Orchestrated and oversaw bar operations, ensuring smooth functioning.
- Upheld comprehensive knowledge and certification in safe food handling practices.
- Delivered exceptional guest interactions with a focus on maintaining a welcoming and courteous attitude.
- Ensured the cleanliness and tidiness of the work area was consistently maintained.
Education
Master of Science - Metrology And Information And Measurement Tech
University of Life And Environmental Science
Kyiv, Ukraine06.2019
Bachelor of Science - Business Economy
National University of Food Technologies
Kyiv, Ukraine06.2018
Young Specialist - Business Economy
Kyiv College of Communication
Kyiv, Ukraine06.2015
Skills
- Enthusiastic team player experienced in motivating others to accomplish goals
- Emergency situation adaptability
- Self-directed and capable of working with minimal supervision while applying professional expertise
- Excellent at providing friendly service and assistance
- Quick to grasp new concepts
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Ophthalmic Assistant
New York Laser Vision
08.2023 - Current
Waitress
111 Bar
06.2021 - 10.2023
Barista
All in Cafe
03.2020 - 02.2021
Waitress
Hookah House
07.2019 - 02.2020
Master of Science - Metrology And Information And Measurement Tech
University of Life And Environmental Science
Bachelor of Science - Business Economy
National University of Food Technologies
Young Specialist - Business Economy
Kyiv College of Communication
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