Olesia Rytska

• Schedule and manage patient appointments to ensure seamless clinic operations.

• Order and maintain office and medical supplies, ensuring timely restocking.

• Liaise with the billing center to handle patient insurance matters and resolve related inquiries.

• Record and reconcile clinic expenses and revenues to maintain accurate financial documentation.

• Organize and maintain comprehensive office and patient records in compliance with regulations.

• Answer phone calls, addressing inquiries from patients, providers, and external contacts professionally.

• Respond to questions from patients and healthcare providers with efficiency and empathy.

• Prepare, file, and manage necessary paperwork, including patient forms and administrative documents.

• Fax and distribute documents promptly and accurately.

• Oversee the billing process, including tracking payments and addressing denied claims.

• Communicate with attorneys and other legal professionals regarding patient cases.

• Provide the clinic head with well-organized information and documentation to facilitate decision-making during available time.

This version is clear, professional, and highlights your responsibilities and organizational skills effectively.

• Provided exceptional customer service to clients in fast-paced call center environment
• Maintained an updated knowledge base of current products, services, pricing, promotions
• Responded quickly to meet customer needs and resolve problems
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
• Provided efficient and courteous service to customers at all times
• Committed to delivering excellent customer service while working in a fast-paced environment
• Troubleshot minor problems and reported larger technical issues

• Conducted routine inspections of food production facilities to ensure compliance with safety and quality standards
• Weighed materials, products, containers and samples to verify packaging weights and ingredient quantities
• Compared colors, shapes, textures and grades of products and materials with color charts, templates, and samples to verify conformance to standards
• Positioned products, components, or parts for testing
• Updated quality assurance records to reflect inspection results and corrective action reports
• Communicated audit and quality review results and recommendations through written reports and face-to-face meetings

• Assisted in routine dental procedures such as cleanings, fillings, and extractions under the supervision of a dentist
• Assisted with ordering supplies and maintaining inventory
• Completed fluoride treatments and dental sealants as directed by dentist
• Exposed, developed, and mounted intraoral and extraoral dental x-rays
• Monitored patient progress and reported changes to the dentist
• Cleaned and polished removable appliances

• Company Overview: Maternity hospital
• Rivne
• Ukraine
• Provided compassionate and evidence-based care to pregnant women, including prenatal, intrapartum, and postpartum care
• Referred patients to specialists for accommodating desired pregnancy support
• Assisted maternal patients to find physical positions that facilitated childbirth
• Maintained accurate records of patient histories, treatments provided and follow-up instructions
• Recommended dietary supplements for aiding healthy pregnancy and childrearing
• Maternity hospital
• Rivne
• Ukraine

• Planned and coordinated daily activities and schedules for a children's summer camp of 100+ campers
• Planned volunteer appreciation events, ordered gifts, and coordinated other ways to thank volunteers for service
• Assisted with event planning activities by coordinating logistics associated with recruiting volunteers for specific tasks or assignments