Olesya Bilous
Vernon Hills,IL
Summary
Competent and detail-oriented professional with expertise in warehouse operations, supplies management, data reporting, issues handling, and material transportation. Looking for a position as a Specialist, Domestic Transportation in a collaborative environment that provides opportunities for advancement and assists in upgrading my skills.
Overview
7
7
years of professional experience
Work History
Account Representative
Capital Depot
07.2023 - Current
- Reviewed documentation for accuracy and completeness.
- Ensured purchases and advances are within company credit guidelines.
- Notified clients of incomplete items
- Processed client payments and updated accounts.
- Provided outstanding customer service on accounts, resolving complaints by investigating issues and composing responses and monitoring standards.
Dispatch
Olgas Team Corp
02.2021 - 06.2023
- Used load boards and personal connections to locate freight, spoke to brokers negotiating the rates, time, date and other special instructions.
- Coordinated and scheduled shipments with drivers and customers.
- Communicated with drivers to ensure the timely delivery of goods, assisting with the issues or delays they experience as they drive to their destinations.
- Monitored shipment progress and provided updates to customers.
- Ensured compliance with all safety regulations and company policies
- Prepared dispatch documents as well as freight bills and invoices.
Lead Teacher
Children's Land
05.2017 - 04.2019
- Ensured classroom lessons meet provincial or territorial guidelines and standards
- Helped to build the self-esteem of children and provided a safe environment
- Collaborated with other Lead Teachers or school staff members when required
- Provided input for the assessment of a child’s development
- Recorded and kept any incident reports and reported any abuse to supervisors.
- Kept appropriate daily logs such as attendance or time sheets
Education
Master of Arts - English
Pedagogical University
Ukraine06.2005
Skills
- Exceptional verbal and written communication
- Multitasking and prioritization
- Time management
- Quick and sound decision -making\
- Adaptability and flexibility
- Stress management
- Attention to details
- Customer service skills
Languages
Ukrainian
Native or Bilingual
Russian
Professional Working
Timeline
Account Representative
Capital Depot
07.2023 - Current
Dispatch
Olgas Team Corp
02.2021 - 06.2023
Lead Teacher
Children's Land
05.2017 - 04.2019
Master of Arts - English
Pedagogical University