Olga Filomeno Yedy
Fort Lauderdale,FL
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
28
28
years of professional experience
Work History
Business Owner
Tourism
07.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Business Owner
Graciela 1 Apartament Project
02.2020 - 07.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
National Institute of Hydraulics
Project Departament
09.2004 - 02.2020
- Optimized workflow by maintaining an organized workspace, ensuring easy access to necessary tools and parts while minimizing hazards.
- Boosted efficiency by utilizing advanced diagnostic tools and techniques to accurately pinpoint hydraulic system malfunctions.
- Elevated workshop reputation with professional demeanor when interacting with clients, fostering trust in the quality of services offered.
- Delivered exceptional service quality by staying abreast of manufacturer specifications for various hydraulic systems and components.
Office of Engineers Supervision of State Works
Departamen Of Engineers
09.1999 - 09.2004
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Performed preventative maintenance to keep tools and equipment functional.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Prepared action plans for problematic processes and assets.
National District Town Hall
Engineering Department
09.1996 - 01.1998
- Improved town operations by streamlining internal processes and implementing best practices.
- Handled escalated citizen complaints professionally and effectively, ultimately achieving satisfactory resolutions for all parties involved.
- Reviewed and revised town ordinances, ensuring they remained up-to-date and in line with state and federal laws.
- Negotiated contracts with vendors for cost-effective goods and services that benefit the town''s operational needs.
- Established strong working relationships with local businesses, resulting in increased collaboration on community projects.
Education
Bachelor of Science - Civil Engineering
University Dominicana O&M
Republican Domicana 02.2002
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Business Planning
- Performance Improvement
- Project Management
- Business Development
- Business Administration
- Purchasing and planning
- Professional Networking
Timeline
Business Owner
Tourism
07.2022 - Current
Business Owner
Graciela 1 Apartament Project
02.2020 - 07.2022
National Institute of Hydraulics
Project Departament
09.2004 - 02.2020
Office of Engineers Supervision of State Works
Departamen Of Engineers
09.1999 - 09.2004
National District Town Hall
Engineering Department
09.1996 - 01.1998
Bachelor of Science - Civil Engineering
University Dominicana O&M
Similar Profiles
Jannah HakeemJannah Hakeem
Language Interpreter at TourismLanguage Interpreter at Tourism
Vassijlisa ChiocciaVassijlisa Chioccia
Translator and Interpreter at TourismTranslator and Interpreter at Tourism
Dagnachew SenbetoDagnachew Senbeto
Assistant Professor at School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Ranked no. 1 in Hospitality and Tourism)Assistant Professor at School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Ranked no. 1 in Hospitality and Tourism)