Olga Marisela Guzman Cisneros
Bells Agency
Corona,NY
2
Languages
26
years of professional experience
Bilingual healthcare and human services professional with current experience in Ryan White case management and direct support. Skilled in client advocacy, care coordination, referrals, documentation, AIRS, data management, HIV services, and community outreach. Also brings 15+ years of education and leadership experience, including 5 years as school director managing staff, programs, budgets, and family relationships. Seeking a part-time weekend position that complements full-time employment.
Work History
RWSS CASE MANAGER
9 Months- Provide case management and supportive services to clients enrolled in Ryan White Support Services.
- Coordinate client needs, referrals, appointments, follow-up, and connections to healthcare and community resources.
- Complete case notes, reassessments, documentation, and required data entry while maintaining accurate client records.
- Use AIRS and electronic systems to document services and track follow-up.
DIRECT SUPPORT PROFESSIONAL
1 Year 2 Months- Provide direct, person-centered support while promoting safety, dignity, independence, and quality of life.
- Follow individualized support plans and agency procedures and communicate relevant needs to team members.
- Maintain professional and respectful interactions with individuals receiving services.
HIV PROGRAM ASSOCIATE
2 Years 8 Months- Provided HIV pre- and post-test counseling and HIV testing services.
- Managed HIV program data and electronic medical record information, including laboratory results.
- Collected, entered, reviewed, and analyzed program data to support HIV program needs and reporting.
SCHOOL DIRECTOR
11 Years 6 Months- Managed and led a team of 3 teachers and supervised school staff.
- Managed school plans, programs, budgets, policies, and day-to-day operations.
- Hired and evaluated staff and provided supervision, guidance, and support.
- Conducted meetings with parents, teachers, and students and resolved concerns collaboratively.
SCHOOL TEACHER
6 Years 5 Months- Assessed student progress and communicated results to families and colleagues.
- Maintained professional communication with families, coworkers, supervisors, and school staff.
- Maintained student data and used technology to gather and manage information.
SCHOOL TEACHER
5 Years- Taught classes of up to 35 students from first through ninth grade.
- Prepared lessons, evaluated student progress, and maintained academic and attendance records.
- Communicated proactively with parents and collaborated with school staff.
Education
Bachelor's - Educational Science
Associate Degree - Social Science
Skills
Case Management
Care Coordination
Client Advocacy
HIV Services
Direct Support
AIRS & Data Management
Documentation
Referrals & Follow-Up
Leadership
Communication
Critical Thinking
Time Management
Community Outreach
LANGUAGES
Spanish: Native
English: Fluent
Interests
PART-TIME WEEKEND
Saturday and/or Sunday while maintaining full-time employment.
Timeline
RWSS CASE MANAGER
Community Healthcare Network (CHN)
12.2025 - CurrentRead More
DIRECT SUPPORT PROFESSIONAL
Bells Agency
07.2025 - CurrentRead More
HIV PROGRAM ASSOCIATE
Community Healthcare Network (CHN)
03.2023 - 11.2025Read More
SCHOOL DIRECTOR
Centro Escolar Unión Centroamericana, El Salvador
06.2012 - 12.2023Read More
SCHOOL TEACHER
Centro Escolar Jorge Larde, El Salvador
01.2006 - 06.2012Read More
SCHOOL TEACHER
Centro Escolar Amatepec, El Salvador
01.2001 - 01.2006Read More
Gerardo Barrios University
Associate Degree from Social Science
Read More
Pedagogical University
Bachelor's from Educational Science
Read More
Personal Information
- Title: RWSS CASE MANAGER HEALTHCARE & HUMAN SERVICES
- Availability: PART-TIME WEEKEND Saturday and/or Sunday while maintaining full-time employment.