Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Olga Maldonado

Lexington,NC

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Ups Store
02.2025 - 09.2026
  • Assisted customers with our services while being friendly and professional
  • Trained new team members
  • Maintained store organized and clean
  • Managed to give good customer service even during peak business hours


Education

High School Diploma -

Davidson Davie Community College
Thomasville Nc

Skills

  • Active listening
  • Critical thinking
  • Phone etiquette
  • Problem resolution
  • Scheduling
  • Follow-up skills
  • Prioritization
  • Customer service
  • Positive attitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Ups Store
02.2025 - 09.2026

High School Diploma -

Davidson Davie Community College
Olga Maldonado