Olga Northouse
Palmdale,CA
Summary
Dynamic Sales Manager with a focus on cultivating a performance-driven culture that enhances customer experience. Expertise in combining structured leadership with accountability to inspire team growth and achieve measurable results. Proven track record of aligning team efforts with organizational goals to drive consistency and excellence.
Overview
8
8
years of professional experience
Work History
Sales Manager
Ashley Furniture Homestore
Palmdale, CA
02.2018 - Current
- Total tenure: 7 years and 8 months with the company
- Advanced from top-performing Sales Associate to Sales Manager through consistent sales success and leadership initiative.
- Lead and coach a high-performing team, ensuring strong communication, structure, and accountability.
- Maintain operational consistency through scheduling, training, and performance tracking.
- Collaborate with district and corporate leadership on staffing, sales strategy, and operational improvements.
- Directed store relocation and reopening in August 2025, ensuring readiness and alignment with company standards.
- Recognized for calm authority, strong work ethic, and mentoring ability.
- Key Achievements:
- Drove consistent sales performance through system-based leadership and communication.
- Supported leadership transitions while maintaining morale and performance stability.
- Developed multiple team members who advanced to higher sales and leadership positions.
Skills
- Leadership and Team Strategy & Vision
- Team Coaching, Alignment & Motivation
- Strategic Sales Planning & KPI Optimization
- Customer Experience Excellence
- Process Development & Operational Execution
- Conflict Resolution & Stability Through Change
- Long-Term Growth Mindset & Accountability
- Bilingual: English / Russian
ACHIEVEMENTS
- Million Dollar Writer 2020 & 2021
- Most Consistent 2020 & 2021
- Employee Of The Month 2021
- Store Of The Year 2023
ADDITIONAL ATTRIBUTES
- Deep understanding of key retail KPIs: written vs delivered, OTB, capture rate, close %, and average
- Trusted by leadership for structure, reliability, and consistency
- Natural presence that combines confidence, clarity, and professionalism
Timeline
Sales Manager
Ashley Furniture Homestore
02.2018 - Current