ANTHONY CLARK

• Developed and implemented sales strategies to increase market share.
• Identified and developed new markets for products or services.
• Established relationships with key clients, while maintaining existing customer base.
• Assign employees store roles.
• A employee was working slower than usual at assisting customers I identified this by him asking for help so I offered to switch roles with him manging the sucsess of customers getting assistance to purchasing orders any time he ask for help.
• Two employees, Alex and Jamie, were in conflict over a project deadline. Alex felt that Jamie was not contributing enough, while Jamie believed Alex was being overly critical and micromanaging. I arranged a private meeting with both Alex and Jamie to discuss their concerns. I ensured a neutral and calm environment where both could express their feelings without interruption.
• I listened to each person's perspective, acknowledging their feelings and validating their experiences. This helped to build trust and open communication.
• I guided the conversation towards identifying common goals, such as the successful completion of the project and maintaining a positive working relationship.

We brainstormed potential solutions together. Alex agreed to provide more constructive feedback, while Jamie committed to improving communication about their progress.

We documented the agreed-upon actions and set a follow-up meeting to review progress and address any further issues.

By facilitating open communication and focusing on common goals, Alex and Jamie were able to resolve their conflict. They improved their collaboration and successfully completed the project on time, strengthening their professional relationship in the process.