Olga Pushkarova
Denver,CO
Summary
Dedicated and personable insurance agent who is familiar with fast paced office environment and customer service with customers of various ages. Offers competencies in accurate data entry, clerical support, and scheduling. Effective in planning, organization, and customer interactions.
Overview
4
4
years of professional experience
Work History
Insurance Agent
All Star Insurance Inc.
08.2021 - 12.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to approximately 30 customer calls daily to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients and providing service beyond work hours.
- Met with customers to provide information about available products and policies.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Obtained underwriting approval by completing application for coverage.
Executive High School Intern
Executive High School Internship Program
08.2019 - 12.2019
- Answered phone calls at front desk to determine placing of incoming patients and ensured an organized environment for nurses.
- Conveyed a positive environment to visitors and patients by providing food and drink, as well as comforting toys for toddlers.
- Assisted customers in hospital gift shop with phone orders for the comfort of patients.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Initiated meetings with nurses and other hospital personnel to get the most out of the experience and aid workers in different spheres of the hospital.
- Communicated with leadership in order to solve technological issues and configure a schedule that would be most efficient and productive.
Education
Red Rocks Community College -
Pomona High School
Arvada, COExecutive High School Internship Program -
Pomona High School
Arvada, CO05.2020
Graduate, AP Calculus AB, AP Chemistry, French III, AP Language/ Composition, AP US History, AP World History, AP Literature, Anatomy, Physics, Chemistry, Biology -
Pomona High School
Arvada, CO05.2020
Skills
- Fluent in English and Russian
- Time Management
- Customer Service
- Multitasking
- Account Management
- Teamwork and Collaboration
- Attention to Detail
- Underwriting and Adjustments
- Organizational Skills
- Computer Literacy
- Problem Solving
- Client Relations
Activities
Volunteer for Lutheran Medical Center (08/2019 - 12/2019)
Relevant Experience
- 2019-2020: Executive High School Intern
- 2021-2021: Property & Casualty Insurance Agent
References
- Bonnie McCarty, Counselor at Pomona High School, 303-982-6432, bmccarty@jeffcoschools.us, 8101 West Pomona Drive, Arvada, CO, 80005
- Debbie Anderson, Junior Volunteer Coordinator at Lutheran Medical Center, 303-910-4119, debbie.anderson@sclhealth.org, 8300 West 38th Avenue, Wheat Ridge, CO, 80033
- Chad Barworth, Science teacher at Pomona High School, 303-982-0652, Chad.Barworth@jeffco.k12.co.us, 8101 West Pomona Drive, Arvada, CO, 80005
- Jonathan Kupin, 303-961-8281, jonnykupin@gmail.com, 1201 E Virginia Ave Denver, CO 80209
Languages
Russian
Native or Bilingual
Timeline
Insurance Agent
All Star Insurance Inc.
08.2021 - 12.2023
Executive High School Intern
Executive High School Internship Program
08.2019 - 12.2019
Red Rocks Community College -
Pomona High School
Executive High School Internship Program -
Pomona High School
Graduate, AP Calculus AB, AP Chemistry, French III, AP Language/ Composition, AP US History, AP World History, AP Literature, Anatomy, Physics, Chemistry, Biology -
Pomona High School
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