Summary
Overview
Work History
Education
Skills
Timeline
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Olga Restrepo

Fairfield,CT

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

21
21
years of professional experience

Work History

Cashier and Costumer Services

unetravel Llc
Norwalk, CT
03.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted and balanced cashier drawers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Built and maintained productive relationships with employees.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Clinical Psychologist

Instituto Colombiano de Bienestar Familiar
Medellin, Antioquia
01.2009 - Current
  • Attended continuing education conferences and workshops to stay up-to-date on best practices in clinical psychology.
  • Conducted psychotherapy sessions with individuals, couples and families to assess mental health issues and develop treatment plans.
  • Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.
  • Facilitated group therapy sessions on topics such as stress management, anger management and coping skills.
  • Offered referrals to additional resources such as support groups or community organizations when appropriate.
  • Provided crisis intervention services to clients in need of urgent assistance.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.

Selection Psychologyst

Asertempo Colombia
Medellin, Antioquia
02.2012 - 12.2013
  • Collected information through observation, interviews or surveys.
  • Conducted scientific research of behavior or processes.
  • Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
  • Educated clients about coping strategies for managing symptoms of mental illness.
  • Prepared scientific or technical reports or presentations.
  • Utilized various software and tools to streamline processes and optimize performance.

Freezer Selector

Distracom
Medellin, Antioquia
01.2011 - 11.2012
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Developed and executed selection strategies to identify the best talent for open positions.
  • Advised hiring managers on candidate selection decisions based on skillset, experience, and cultural fit.
  • Established relationships with external recruiters and agencies when necessary to fill specialized roles.

Psychologist Assistant

Multinacional Nutresa
Medellin, Antioquia
03.2008 - 11.2009
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Clinical Psychologist

University Luis Amigo
Medellin, Antioquia
01.2007 - 06.2007
  • Attended continuing education conferences and workshops to stay up-to-date on best practices in clinical psychology.
  • Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.
  • Facilitated group therapy sessions on topics such as stress management, anger management and coping skills.
  • Facilitated individual and group sessions with students to build trust and deliver therapeutic support.
  • Provided crisis intervention services to clients in need of urgent assistance.

Inter Psychologyst

Centro penitenciario de mediana y maxima seguridad
Itagui, Antioquia
06.2004 - 02.2007
  • Conducted research on various topics related to psychology.
  • Wrote psychological research articles, reports and manuscripts and presented research findings at meetings and conferences.
  • Conducted individual, family, and group therapy sessions with adolescents and adults.
  • Developed strategies to help clients manage stressors or symptoms associated with their diagnosis.
  • Provided crisis intervention services to individuals experiencing acute mental health issues.
  • Treated patients using psychological therapies.
  • Designed psychological or educational treatment procedures or programs.

Education

Psychology -

Luis Amigo University
Medellin, Antioquia
06-2007

Skills

  • Customer relations
  • Customer service excellence
  • Reliability and punctuality
  • Order taking
  • Training and onboarding
  • Conflict resolution

Timeline

Cashier and Costumer Services

unetravel Llc
03.2024 - Current

Selection Psychologyst

Asertempo Colombia
02.2012 - 12.2013

Freezer Selector

Distracom
01.2011 - 11.2012

Clinical Psychologist

Instituto Colombiano de Bienestar Familiar
01.2009 - Current

Psychologist Assistant

Multinacional Nutresa
03.2008 - 11.2009

Clinical Psychologist

University Luis Amigo
01.2007 - 06.2007

Inter Psychologyst

Centro penitenciario de mediana y maxima seguridad
06.2004 - 02.2007

Psychology -

Luis Amigo University

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Olga Restrepo