Olga Roman
Fort Worth,TX
Summary
Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 15 years' experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.
Customer-focused, visionary-thinking Retail Manager with over 15 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with 15. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Medical Assistant
south side medical clinic
Fort Worth, Texas
02.2020 - Current
- Provided assistance to medical staff in performing minor surgical procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Shift Manager/Key Holder
Mcdonalds Corp.
Fort Worth , TX
09.2005 - Current
- Tracked and prioritized work orders to meet daily production requirements
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained and mentored new employees.
- Broke down boxes and disposed of trash.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Accepted and processed customer returns.
- Processed cash, credit, debit and check payments.
Medical Assistant
Dr.saty
Burleson, TX
11.2014 - 01.2017
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, including medication information, symptoms and allergies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Welcomed patients and inquired about wellbeing since last treatment.
- Assisted physicians in follow-through of care.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Gathered forms, copied insurance cards and Action to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Medical Assisting
Everest College - Anaheim
5 2014
Diamond Hill-Jarvis High School
5 2008
Skills
- Team Player
- Hard-working mindset
- Multi-tasking strength
- Energetic nature
- Relationship development
- Time management
- Patient Flow Management
- HIPAA Compliance
- Procedure Assistance
- Phlebotomy
- Lab equipment setup
- Wound care and irrigation
- Therapeutic procedures
- Medical Procedures
- EKG set up and monitoring
Timeline
Medical Assistant
south side medical clinic
02.2020 - Current
Medical Assistant
Dr.saty
11.2014 - 01.2017
Shift Manager/Key Holder
Mcdonalds Corp.
09.2005 - Current
Medical Assisting
Everest College - Anaheim
Diamond Hill-Jarvis High School
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