Olga Sandoval
Dallas
Summary
Certified Staffing Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Branch Manager
Reliance Staffing & Recruiting
02.2025 - Current
- Improving customer satisfaction by enhancing service quality and resolving client issues
- Ensured compliance with regulatory standards and maintaining operational integrity.
- I use Ultra Staff as our ATS system on a daily basis.
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Streamlined recruitment processes for increased efficiency, implementing new sourcing strategies and applicant tracking systems.
Branch Manager
Core Personnel Staffing Service
04.2022 - 02.2025
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth in Garland, Mesquite, Longview, Austin, and Chicago.
- Transitioned to Gmail and Zenople Software, providing training to the Garland team members.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Staffing Specialist
Core Personnel Staffing Services
07.2019 - 04.2022
- Using Tempworks I managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Hired employees and initiated new hire paperwork process
- Conducted walkthroughs for new hires and ensured that all employees were wearing the proper PPE while working.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Conducted E-verify checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted in the development of internal referral programs, increasing employee engagement in recruitment efforts.
- Assisted in organizing company-sponsored job fairs, enhancing employer brand and showcasing career opportunities.
Corporate Receptionist
Core Personnel
07.2018 - 07.2019
- I used Outlook and the Bridgeware System daily.
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported VP, Director of Operations and CEO by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
- Managed front desk operations during high-traffic periods while maintaining a calm demeanor under pressure.
- Kept inventory levels optimal by tracking supply usage; proactively ordered additional supplies as needed.
Education
Bachelor of Arts - Bilingual Education
Texas Woman's University
Denton, TXAssociate of Arts - Elementary Education
Dallas College
Dallas, TX05-2019
Skills
- Staffing Professional
- Recruiting software experience
- Uattend Software Experience
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Team player
- Branch operations management
Certification
Certified Staffing Professional (CSP)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Branch Manager
Reliance Staffing & Recruiting
02.2025 - Current
Branch Manager
Core Personnel Staffing Service
04.2022 - 02.2025
Staffing Specialist
Core Personnel Staffing Services
07.2019 - 04.2022
Corporate Receptionist
Core Personnel
07.2018 - 07.2019
Bachelor of Arts - Bilingual Education
Texas Woman's University
Associate of Arts - Elementary Education
Dallas College
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