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Olga Vela Rocha
Yucaipa,CA
Summary
Bilingual HR Business Partner with 5+ years of experience in multi-site, high-volume operations across California. Partnered with leadership on employee relations, labor strategy, and compliance, managing investigations and driving organizational change. Supported 1000+ employees while delivering hands-on HR execution and strategic workforce planning, with a strong foundation in California employment law and risk mitigation.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Regional Human Resources Business Partner
Chedraui USA (El Super Markets)
02.2024 - Current
- Serve as primary HR advisor to store leadership and regional executives supporting 1000+ employees (exempt & nonexempt)
- Lead complex employee relations investigations end-to-end compliance and risk mitigation
- Reduced investigation turnaround time from 14 days to 7 days through improved case management and prioritization
- Reduced anonymous hotline complaints from an average of 3 per month to 0 by building employee trust and direct communication channels
- Facilitated HR support for multi-state operations by traveling 80% within the region and 20% to other states.
- Reduced workers' compensation claims by 25% by implementing safety retraining protocols and return-to-work programs
- Drive engagement, retention, and performance initiatives across multiple locations
- Influence workforce planning, succession strategies, and organizational decisions
- Ensure compliance with California employment law (FMLA, ADA, wage & hour, EEOC)
- Coach leaders on discipline, performance, and employee management and continuous management training.
- Partner with Legal and HR leadership on sensitive cases and terminations
- Balance strategic HR initiatives with daily HR operations
Assistant HR Manager
American Jerky Company
02.2022 - 09.2023
- Managed employee relations, investigations, benefits, and payroll for 500+ employees
- Conducted independent investigations from intake through resolution
- Partnered with legal counsel on complex disputes
- Developed PPE safety programs ensuring OSHA compliance
- Digitized recruiting increasing applicants by 75%
- Reduced onboarding time by 33%
- Prepared executive investigation summaries for leadership to make final decision.
HR Coordinator / Talent Acquisition
Express Contractors Inc.
01.2021 - 02.2022
- Led full-cycle recruitment for 8 departments
- Enhanced applicant flow by 50% through targeted outreach and refined job postings
- Established COVID-19 compliance protocols to ensure employee safety during recruitment processes
- Created retention initiatives that fostered employee engagement and reduced turnover
HR Coordinator / Jr. Generalist
Changing Lives Staffing
06.2020 - 02.2021
- Supported 500+ employees across 3 sites
- Delivered leadership training to 40+ supervisors
- Built workforce reporting tools
- Reduced agency costs through vendor negotiations
Education
BBA - Supply Chain & Operations Management
California State University
Fullerton, CA 08.2015 - 05.2017
Associate of Science - General Eduaction/ Business
Santa Ana College
Santa Ana, CA 08.2013 - 06.2015
Certification
- Professional in Human Resources (PHR) – HRCI | August 2026
Skills
- Employee Relations
- Workplace Investigations
- California Employment Law
- Multi-State Compliance
- Employee Relations Strategy
- HR Strategy Execution
- Performance Management
- Change Management
- Retention Strategies
- Employee Engagement
- Organizational Development
- Workforce Planning
- Risk Mitigation
- Business Partnership
- HR Operations
- HRIS Management
- Learning Management
- Training Development
- Leaves
- Benefits
- HR Policy Implementation
- Team Development
Software
Bamboo HR
Gusto
Cornestore onDemand
Paychex
Navex
Websites
Timeline
Regional Human Resources Business Partner
Chedraui USA (El Super Markets)
02.2024 - Current
Assistant HR Manager
American Jerky Company
02.2022 - 09.2023
HR Coordinator / Talent Acquisition
Express Contractors Inc.
01.2021 - 02.2022
HR Coordinator / Jr. Generalist
Changing Lives Staffing
06.2020 - 02.2021
BBA - Supply Chain & Operations Management
California State University
08.2015 - 05.2017
Associate of Science - General Eduaction/ Business
Santa Ana College
08.2013 - 06.2015