OLGA WATSON-MARTINEZ
HAINES CITY,FL
Summary
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathy to enhance client well-being. Knowledge of safety protocols and daily living assistance to ensure comfortable and secure environment.
Overview
19
19
years of professional experience
Work History
Parts Sales Specialist
O’Reilly Auto Parts
03.2020 - Current
- Ensured timely order processing and delivery to customers while managing inquiries on parts availability.
- Developed comprehensive product knowledge, enabling informed recommendations to clients.
- Conducted research to effectively respond to technical questions from both customers and colleagues.
- Participated in regular staff meetings, presenting ideas for departmental improvements and market trends.
- Implemented promotional strategies that boosted sales performance for select products.
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
School Bus Attendant
Polk County Public Schools
01.2015 - 03.2020
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Conducted regular assessments of student needs, adapting support techniques to improve overall transport experiences.
- Lifted and moved students to optimize comfort.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Supported special needs students by adapting to their individual requirements, ensuring a comfortable and secure travel experience.
- Provided individualized support to students, fostering an inclusive environment that accommodates diverse needs.
Caregiver
Private Duty
02.2007 - 12.2014
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene routines, promoting dignity and independence for clients.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed and maintained trusting relationships with clients through effective communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
New York City Department of Education
New York, NY10.2006
Skills
- Level 2 fingerprint
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Calm under pressure
- Multitasking Abilities
- Organizational skills
- Active listening
LANGUAGES
Spanish (Proficient)
Timeline
Parts Sales Specialist
O’Reilly Auto Parts
03.2020 - Current
School Bus Attendant
Polk County Public Schools
01.2015 - 03.2020
Caregiver
Private Duty
02.2007 - 12.2014
High School Diploma -
New York City Department of Education
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