OLGA WATSON-MARTINEZ
HAINES CITY,FL
Summary
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathy to enhance client well-being. Knowledge of safety protocols and daily living assistance to ensure comfortable and secure environment.
Overview
19
19
years of professional experience
Work History
Parts Sales Specialist
O’Reilly Auto Parts
Winter Haven, FL
03.2020 - Current
- Ensured timely order processing and delivery to customers while managing inquiries on parts availability.
- Developed comprehensive product knowledge, enabling informed recommendations to clients.
- Conducted research to effectively respond to technical questions from both customers and colleagues.
- Participated in regular staff meetings, presenting ideas for departmental improvements and market trends.
- Implemented promotional strategies that boosted sales performance for select products.
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
School Bus Attendant
Polk County Public Schools
Bartow, FL
01.2015 - 03.2020
- Assisted students with special needs, ensuring their comfort and providing necessary accommodations for smoother transportation.
- Conducted regular assessments of student needs, adapting support techniques to improve overall transport experiences.
- Lifted and moved students to optimize comfort.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Supported special needs students by adapting to their individual requirements, ensuring a comfortable and secure travel experience.
- Provided individualized support to students, fostering an inclusive environment that accommodates diverse needs.
Caregiver
Private Duty
Tampa, FL
02.2007 - 12.2014
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene routines, promoting dignity and independence for clients.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed and maintained trusting relationships with clients through effective communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
New York City Department of Education
New York, NY10.2006
Skills
- Level 2 fingerprint
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Calm under pressure
- Multitasking Abilities
- Organizational skills
- Active listening
LANGUAGES
Spanish (Proficient)
Timeline
Parts Sales Specialist
O’Reilly Auto Parts
03.2020 - Current
School Bus Attendant
Polk County Public Schools
01.2015 - 03.2020
Caregiver
Private Duty
02.2007 - 12.2014
High School Diploma -
New York City Department of Education