Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Olga Whitestone

Olga Whitestone

San Diego,CA

Summary

Professional Bartender with 12 years of experience in a high-volume environment, recognized for exceptional customer service and creative mixology. Highly reliable, friendly, hardworking, team player with strong multitasking skills, working well under pressure, good decision maker looking to bring my mixology proficiency and engaging customer service skills to a challenging environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender

Jamul Casino
07.2018 - Current
  • 12 years bartending experience in a high-volume lounge
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Awarded and recognized as "Employee of the Month" and recognized as a top-selling bartender

Bartender /Cocktail Server

Bestbet Jacksonville
02.2013 - 05.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Education

Bachelor - Intercultural Communications

State Novgorod University
Velikiy Novgorod, Russia
06-2004

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Handling difficult customers
  • Cash register operation
  • Service-oriented mindset
  • Professional appearance
  • Alcohol awareness
  • New hire training
  • Drink preparation techniques
  • Creative mixology
  • Point of sale systems

Accomplishments

  • Created Specialty Cocktails that been added to the Summer Menu of 2025
  • Received an Award of an Employee of the Month
  • Received multiple positive Yelp reviews from the new and regular guests.

Certification

  • Food Handler's Card
  • Alcohol Awareness Card
  • Money handling certification
  • Steps of service certification

Languages

English
Full Professional
Russian
Native or Bilingual

Timeline

Bartender

Jamul Casino
07.2018 - Current

Bartender /Cocktail Server

Bestbet Jacksonville
02.2013 - 05.2018

Bachelor - Intercultural Communications

State Novgorod University

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Olga Whitestone