OLGA LIDIA DE LA CRUZ GARCIA
Altus,OK
Summary
I am a highly ethical and responsible bilingual professional, dedicated to facilitating accurate and effective communication within medical and legal settings. I bring strong organizational skills, attention to detail, and a firm commitment to confidentiality and professional integrity.
Overview
4
4
years of professional experience
Work History
Immigration Interpreter
USCIS, U.S. Citizenship Immigration Services, Courtrooms
Altus, OK
08.2024 - Current
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
Medical Interpreter
Language Line Solutions, Teleperfomance, Languages Bridge Solutions
Altus, OK
08.2024 - 01.2026
- Collaborated with healthcare teams to address language barriers, improving patient care outcomes.
- Maintained confidentiality of sensitive medical information while interpreting during consultations.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
Quality Assurance
Sigma Bar-S
Altus, Oklahoma
01.2024 - 08.2024
- Testing and performing microbiology tests to ensure quality, including microbiological and sensory quality.
- Sampling by taking samples in production area.
- Auditing and performing GMP and food safety audits.
- Setting and maintaining quality standards.
- Overseeing new packaging and product development processes.
HR Manager Assistant
Prairie View Landscaping
Bismarck, North Dakota
08.2023 - 01.2024
- Personal assistant for workers from other countries such as translation of documents and information from each worker into our data base version.
- Performing e-verify for each worker, managing and completing work permits and legal documents such as social security, work identification, passports, etc.
- Organized new employee orientation.
- Answered and redirected incoming phone calls for office.
- Human resources assistant.
English Teacher
Instituto Superior De La Region De Los Llanos
Guadalupe Victoria, Durango, Mexico
01.2023 - 07.2023
- Planned dynamic lessons to incorporate the components of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student learning, progress, and achievement.
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
Teacher Assistant
YMCA
Bismarck, North Dakota
07.2022 - 12.2022
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Supported classroom activities, including tutoring, grading homework, and reviewing exams.
- Translation for Spanish/English.
Technical laboratory
Cluster del mezcal de Dgo
Durango, Durango, Mexico
01.2022 - 07.2022
- Knowledge and application of nom-070-scfi-1994, alcoholic beverages-mezcal-specifications..
- Control and maintenance of the company's quality management system according to regulations nom-070-scfi-1994, alcoholic beverages-mezcal-specifications.
- Physicochemical analysis according to nom-070-scfi-1994, alcoholic beverages-mezcal-specifications.
Education
Biochemical Engineering - Food Industries
Instituto Superior De Region De Los Llanos
Guadalupe Victoria, Durango, Mexico01.2022
Technical Accountant - undefined
Centro de Bachillerato #42
Guadalupe Victoria, Durango, Mexico01.2018
Skills
- Medical and legal terminology
- Language fluency
- Interpretation accuracy
- Video remote services
- Bilingual communication
- Testing and quality assurance
- Quality assurance standards
- Customer service
- Honest
- Responsable
LANGUAGES
Spanish — native
English — native
ACHIEVEMENTS
- Degree by Thesis option, Scientific research on Agave Durangensis and mezcal process.
- Entrepreneurial Talent Model (MOOC) (September-December 2020).
- Biochemistry of nutrition (October 2018).
- Microsoft program knowledge
- Professional Training in Medical and Immigration Interpretation
Timeline
Immigration Interpreter
USCIS, U.S. Citizenship Immigration Services, Courtrooms
08.2024 - Current
Medical Interpreter
Language Line Solutions, Teleperfomance, Languages Bridge Solutions
08.2024 - 01.2026
Quality Assurance
Sigma Bar-S
01.2024 - 08.2024
HR Manager Assistant
Prairie View Landscaping
08.2023 - 01.2024
English Teacher
Instituto Superior De La Region De Los Llanos
01.2023 - 07.2023
Teacher Assistant
YMCA
07.2022 - 12.2022
Technical laboratory
Cluster del mezcal de Dgo
01.2022 - 07.2022
Technical Accountant - undefined
Centro de Bachillerato #42
Biochemical Engineering - Food Industries
Instituto Superior De Region De Los Llanos