At IOM International Organization for Migration, I excelled in providing migrant support services, ensuring compliance with humanitarian visa procedures. Skilled in customer service and data entry, I adeptly managed client requests, offering technical support and enhancing service efficiency. My contributions led to a significant improvement in client information accuracy and streamlined application processes.
provide Migrants support services to all times .In full compliances with the established application procedure for Humanitarian VISA and internal workflow ass instructed by the VAC TEAMLEADER, assist in the provision of client information distribution of application form sheets and shecklists,providing timely in accurate information clients supporting with assisted DATA Entry services inform client of any changes to VISA requirement or submission procedure prepared the weekly report.
Data protection
I know Gender
Achieving gender Equality and Inclusion in the place working
Home health and training program
CPR/ AED
PSEA demistifying power Relation
Introduction to Phishing
UNDSS BSAFE
avoiding dangerous Attachments