Olive Matthews
Jack in the Box
Herriman
5
years of professional experience
Detail-oriented professional experienced in supervising team operations and implementing effective workflow strategies. Exceptional skills in people management, staff training, and delivering outstanding customer service to drive satisfaction and operational excellence.
Work History
Team Leader
5 Months- Supervised team operations to ensure efficient service delivery and adherence to company standards.
- Trained new staff on operational procedures and customer service excellence.
- Assisted in managing inventory levels and minimizing waste through effective stock control practices.
- Implemented daily workflow strategies to enhance team productivity and efficiency.
- Monitored employee performance, providing constructive feedback to foster development and improvement.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Resolved customer inquiries and concerns promptly, promoting a positive dining experience.
- Collaborated with management to uphold safety protocols and maintain a clean work environment.
Store Associate
1 Year 3 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
- Assisted in daily inventory management, restocking shelves, and organizing product displays for optimal visibility.
- Maintained cleanliness and organization of dining area to enhance customer experience and safety standards.
Assistant Janitor Supervisor
1 Year 3 Months- Maintained cleanliness and sanitation of school facilities, ensuring a safe environment for students and staff.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, to enhance facility upkeep.
- Assisted with routine inspections to identify maintenance needs and report issues promptly.
- Collaborated with custodial team to develop efficient cleaning schedules, improving workflow consistency.
- Provided support during special events by setting up and tearing down areas as needed.
- Trained new janitorial staff on safety protocols and proper use of cleaning supplies and equipment.
- Implemented waste management procedures to promote environmental sustainability within the district.
- Supported a healthy environment by regularly sanitizing high-touch surfaces and restrooms.
Supervisor
2 Years 4 Months- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
- Managed inventory levels, coordinating timely restocking to meet customer demand.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
Education
High School Diploma
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Staff training
Analytical thinking
Team building
Product organization
Timeline
Team Leader
Jack in the Box
03.2026 - 08.2026Read More
Store Associate
Wendy's
10.2024 - 01.2026Read More
Assistant Janitor Supervisor
Jordan School District
02.2024 - 05.2025Read More
Supervisor
Arctic Circle
06.2021 - 10.2023Read More
Mountain Ridge High School
High School Diploma
Read More