Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oliver Carey

Appleton,WI

Summary

Resourceful Premier Support Technician known for high productivity and efficient task completion. Skilled in technical troubleshooting, customer relationship management, and IT support. Excel in communication, problem-solving, and adaptability, ensuring smooth tech support operations and positive client interactions.

Overview

3
3
years of post-secondary education
14
14
years of professional experience

Work History

Tech Support

Spectrum/Charter
Appleton
08.2013 - 05.2026
  • Resolved technical issues for customers regarding cable tv, internet, and landline phone services
  • Facilitated customer activations for streaming services, ensuring seamless access
  • Assisted customers with billing related issues and questions

Security Officer

Per Mar Security
Green Bay, WI
11.2012 - 12.2013
  • Conducted regular patrols, deterring unauthorized access and identifying suspicious activity.
  • Monitored premises, enhancing safety and security for clients and employees.
  • Responded to alarms and emergencies, coordinating with law enforcement.
  • Ensured safe transportation of funds and deposits, protecting financial integrity.

Education

Associate of Applied Science - Criminal Justice-Law Enforcement

Fox Valley Technical College
Appleton, WI
08.2010 - 08.2013

Platteville High School
Platteville, WI

Skills

  • Technical troubleshooting
  • Customer support
  • Streaming setup
  • Billing software

Timeline

Tech Support

Spectrum/Charter
08.2013 - 05.2026

Security Officer

Per Mar Security
11.2012 - 12.2013

Associate of Applied Science - Criminal Justice-Law Enforcement

Fox Valley Technical College
08.2010 - 08.2013

Platteville High School
Oliver Carey