Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oliver Featherston

Norwalk,Connecticut

Summary

I feel I'm an experienced candidate with an extensive background in customer service roles. I possess experience with the procedures and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. I spent a few years organizing junior events at both Birchwood Country Club and the Fairfield Tennis Bubble before that (unofficially hired as a summer camp counselor at around 14 years old)- planning daily events and handling disagreements between children aged 5-12. I've also had fair amount of training in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Joe’s Pizza and Italian Restaurant
03.2023 - 10.2025


  • While not delivering, I was responsible for preparing and organizing the stockroom, memorizing menu items in case of questions or concerns, and keeping track of cash orders until the end of my shift. All while usually delivering multiple orders at a time for up to 11 hour shifts.

CASHIER

Dunkin Donuts
10.2022 - 02.2023
  • Making the food, handling customers and money, restocking supplies, and keeping the store clean at all times. I would also be scheduled for closing shifts often and therefore became familiar with working on my own and keeping my store presentable.

JUNIOR COORDINATOR

Birchwood Country Club
05.2020 - 08.2022
  • I was responsible for ages 5-12 on the tennis courts and club house, forming a skill for high pressure situations involving multiple parties. I would entertain them and keep the juniors occupied for upwards of 6 hours a day.

CASHIER

Ripkas Beach Cafe
06.2019 - 08.2019
  • Memorizing specials and orders to be taken outside to customers, handling their food and money, and keeping my work area as clean as possible. I would also be responsible for taking drink orders, making me familiar with ID checking and liquor laws.

Education

HIGH SCHOOL DIPLOMA -

Brion McMahon
Norwalk, Connecticut
06.2022

Skills

  • Cash Register Operation
  • POS Systems
  • Cash Handling
  • ID Verification
  • Product restocking
  • Customer Service
  • Complex Problem-Solving
  • Valid Driver's license/Safe driving record
  • Stocking and inventory
  • Time management

Timeline

Delivery Driver

Joe’s Pizza and Italian Restaurant
03.2023 - 10.2025

CASHIER

Dunkin Donuts
10.2022 - 02.2023

JUNIOR COORDINATOR

Birchwood Country Club
05.2020 - 08.2022

CASHIER

Ripkas Beach Cafe
06.2019 - 08.2019

HIGH SCHOOL DIPLOMA -

Brion McMahon