Summary
Work History
Education
Skills
Timeline
Generic

Oliver Hernandez

KERNERSVILLE,North Carolina

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 7 years of experience working in busy environments.

Work History

Package Handler

Fed Ex Ground
Greensboro, NC
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Checked products for damage or other issues before packing into boxes.

Barista

Starbucks
High Point, NC
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Kennel Assistant

Cobb Animal Clinic
Greensboro, NC
  • Kept animals clean and free of contaminants to promote optimal health.
  • Administered care for animals and reported signs of illness, disease, and injury to veterinarians.
  • Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Kept cages, kennels, play yards and grooming areas neat and clean.

Food Delivery Driver

Jimmy John's
Kernersville, NC
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Developed and maintained professional relations between customer, store personnel and company.

Education

High School Diploma -

Homeschooled
Colfax, NC
06.2015

Skills

  • Work Order Following
  • Container Tagging and Marking
  • Hospitality and Professionalism
  • Payment Collection
  • Excellent Communication
  • Analytical Approach
  • Hardworking and Responsible
  • Customer Experience

Timeline

Package Handler

Fed Ex Ground

Barista

Starbucks

Kennel Assistant

Cobb Animal Clinic

Food Delivery Driver

Jimmy John's

High School Diploma -

Homeschooled

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Oliver Hernandez