Oliver Michel Burnett
Murrieta,CA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
Work History
Grocery-boutiques Cashier and waiter
Aramark
2023.08 - Current
- Polyvalent Customer Relations
Cashier/Translator
Xenterra Travel collections
2023.01 - Current
- Company Overview: Customer service/guide
- Customer service/guide
Sales - Customer service
Paradies Lagardère
2022.01 - 2023.01
- Company Overview: Airport Duty Free boutiques
- Airport Duty Free boutiques
Guests Relation Concierge
Airbnb
2019.01 - 2021.01
- Company Overview: Super hosts - Guests Relation Concierge, check-in /check-out, housekeeping Assistant for Elegant Ocean front properties
- Super hosts - Guests Relation Concierge, check-in /check-out, housekeeping Assistant for Elegant Ocean front properties
Cashier / inventory management
LECLERC
2019.01 - 2020.01
Publicity and Sales
TITOK Research Production
2019.01 - 2019.12
- Company Overview: International lyophile food manufacture
- International lyophile food manufacture
Education
BACCALAUREAT - Sales and Numeric Sciences
St Martin College
High School -
Bodmin Senior High School
Skills
- Sales
- Customer Service
- Cashier
- Cash handling
- Team collaboration
- Professionalism and courtesy
- Waiter
- Food Preparation
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 90% of sales quote.
- Documented and resolved recurring customer account access issues, resulting in a 25% reduction in support tickets and improved overall customer satisfaction.
- Achieved a 20% increase in customer retention through effectively assisting with onboarding and resolving product-related concerns
Centerofinterest
- Travels
- Skiing
- Sailing
- Biking
- Hiking
Additionalinformation
True, True, True, True, True
Personal Information
- Passport Number: valid
- Date of Birth: 10/09/01
- Nationality: USA
Availability
available, full-time job
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Grocery-boutiques Cashier and waiter
Aramark
2023.08 - Current
Cashier/Translator
Xenterra Travel collections
2023.01 - Current
Sales - Customer service
Paradies Lagardère
2022.01 - 2023.01
Guests Relation Concierge
Airbnb
2019.01 - 2021.01
Cashier / inventory management
LECLERC
2019.01 - 2020.01
Publicity and Sales
TITOK Research Production
2019.01 - 2019.12
High School -
Bodmin Senior High School
BACCALAUREAT - Sales and Numeric Sciences
St Martin College