Oliver Mitchell
Tuscaloosa,AL
Summary
Finance student at the University of Alabama with extensive experience in customer service and staff training. Demonstrated ability to manage guest interactions and lead youth instruction in dynamic environments. Committed to leveraging strong communication, leadership, and operational skills to enhance campus business organizations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Tennis Operations & Assistant Instructor
Leland Country Club
Leland, Michigan
08.2021 - Current
- Partnered with head tennis professionals to instruct adult and youth clinics, facilitating skill development drills.
- Managed member and guest check-ins, scheduled court reservations, and processed daily lesson fees, enhancing overall customer experience.
- Played in on-demand matches to balance doubles and singles sessions, fostering member engagement in tennis programs.
- Provided racket maintenance services, including custom regripping and equipment inspections, ensuring optimal performance and safety for members and guests.
- Cleaned and maintained playing courts to ensure safe playing conditions., ensured physical upkeep, and organized tennis pro shop for safety standards.
Line Cook
Leland Country Club
Leland, Michigan
08.2021 - 08.2025
- Executed high-volume food preparation across fryer, wrap, and salad stations while ensuring quality control and compliance with food safety standards.
- Trained new kitchen staff on sanitation protocols and food preparation procedures, improving compliance and streamlining operations.
- Monitored food handling safety regulations, maintaining operational integrity and supporting a safe kitchen environment.
- Oversaw stewarding operations, ensuring kitchen cleanliness and enhancing functionality of dish station.
Education
High School Diploma -
Lake Leelanau St. Mary
Lake Leelanau, MI05-2026
Skills
- Point-of-sale and cash handling
- Food safety compliance
- Equipment maintenance
- Operations management
- Team leadership
- Customer service and support
Certification
- Miicrosoft Excel certified
Timeline
Tennis Operations & Assistant Instructor
Leland Country Club
08.2021 - Current
Line Cook
Leland Country Club
08.2021 - 08.2025
High School Diploma -
Lake Leelanau St. Mary