Oliver Richardson
Readfield
Summary
Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in all tobacco products and current market trends. Over three years of sales and business development success.
Overview
6
6
years of professional experience
Work History
Senior Territory Manager
RJ Reynolds Tobacco
09.2020 - Current
- Grown territory by 40%
- Implement Sales strategies for 140 accounts across numerous product lines
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Disability Management Specialist
The Hartford Group
05.2019 - 09.2020
- Determine eligibility for Short Term Disability
- Use policy and client specific information to calculate benefit payments
- Analyze medical records/ office notes to verify disability and restrictions/ limitations
- Deny claims using policy specific language and ERISA
- Approve claims based on criteria set by policy
- Provide updates on claim status for employees
- Assist employees with resources that may expedite their return to work
- Manage and administer FMLA, state leave and corporate leave policies
- Track and calculate benefit usage
- Determine eligibility for specific state leaves and corporate leaves
- Interact with clients and employees to send/receive information in a timely manner.
Eligibility Specialist
Unum
11.2018 - 05.2019
- Determine eligibility for Short Term and Family Medical Leave according to Federal Regulations
- Examine discrepancies in files and obtain information from clients
- Use spreadsheets and calculations to determine coverage dates
- Update team to important changes in client specific policies
- Communicate with clients for necessary paperwork/information to adhere to Federal Regulations.
Intake Service Specialist
Unum
05.2017 - 11.2018
- Collect forms to create Short Term Disability Claim
- Reach out to clients for claim forms via various correspondence tools
- Input needed data for completion of claims
- Follow security protocol in ensuring client information security.
Education
Health, Business, Risk Management
University of Southern Maine
05.2016
Skills
- All Microsoft Office platforms
- Team leader in numerous projects
- B2B Sales
- Product and Service Sales
- Time Management
- Revenue Generation
- Consultative Selling Techniques
- Business Analytics
- Salesforce CRM Experience
- Detailed Analysis
- Strategic Planning
Timeline
Senior Territory Manager
RJ Reynolds Tobacco
09.2020 - Current
Senior Disability Management Specialist
The Hartford Group
05.2019 - 09.2020
Eligibility Specialist
Unum
11.2018 - 05.2019
Intake Service Specialist
Unum
05.2017 - 11.2018
Health, Business, Risk Management
University of Southern Maine
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