Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oliver Rivas

Cypress,TX

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

13
13
years of professional experience

Work History

Branch Manager

HireQuest Direct
07.2021 - Current
  • Dispatch associates according to job skills
  • Maintain relationships with current customers and potential customers
  • Work closely with sales rep to determine appropriate pay and bill rates for customers
  • Keep up with customer invoice to ensure they are being paid on time
  • Work with MSPs to ensure compliance and billing is done correctly
  • Manage P&L to ensure branch profitability.

Multi Branch Manager

True blue People Ready
07.2018 - 07.2021
  • Keep associates engaged in working every day and promote a safe work environment
  • Get involved with community partners to keep candidates coming to apply
  • Keep close eye on branch P&L to maximize profits
  • Business to Business sales
  • Grow customer relationships to ensure they are satisfied with worker performance
  • Problem-solving techniques to resolve different situations
  • Review staff goals and keep on track to reach goals.

Staffing Specialist

True Blue People Ready
08.2017 - 07.2018
  • Confirm associates arrive at the job site on time
  • Recruit candidates and set them up for jobs that match qualifications
  • Ensure all jobs are filled
  • Payout associates in a timely manner for work they perform
  • Take job orders from customers and get all details for job description
  • Build relationships with customers.

Lead Rental Agent

Enterprise Holdings
11.2015 - 11.2017
  • Reviewed compliance of safety and security standards for the commercial fleet vehicles
  • Executed follow-up phone calls to assure customer service
  • Engaged in direct customer service functions on a daily basis
  • Participated in developing a training program for new hires.

Lead Customer Service Representative

Enterprise Holdings
01.2012 - 11.2015
  • Engaged in heavy customer service functions dealing with a wide variety of clientele
  • Performed in sales at the top on a monthly basis
  • Coached team members struggling with sales
  • Worked in a team to promote organizational goals
  • Managed customer accounts and keeping them balanced.

Lead Driver

Pinnacle LCC
03.2011 - 10.2011
  • Managed cycle accounts to ensure proper inventory amounts were sufficient for daily operations.

Education

Lone Star College System
Spring, TX

Skills

  • Knowledge in the application of Microsoft products including; Word, PowerPoint, Outlook and Excel
  • Strong ability to gather accurate information and resolve problems
  • Able to maintain professional environment under stress
  • Managing and motivating team members
  • Strong communication skills
  • Branch Operations Management

Languages

Spanish
Native or Bilingual

Timeline

Branch Manager

HireQuest Direct
07.2021 - Current

Multi Branch Manager

True blue People Ready
07.2018 - 07.2021

Staffing Specialist

True Blue People Ready
08.2017 - 07.2018

Lead Rental Agent

Enterprise Holdings
11.2015 - 11.2017

Lead Customer Service Representative

Enterprise Holdings
01.2012 - 11.2015

Lead Driver

Pinnacle LCC
03.2011 - 10.2011

Lone Star College System

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Oliver Rivas