Results-driven operations manager with expertise in inventory management, customer service, and team training. Proven ability to develop effective marketing strategies that enhance customer engagement and drive sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner
Artisan Vault
Austin, TX
02.2025 - Current
Managed daily operations and staffing for a retail store environment.
Oversaw inventory management and coordinated product ordering processes.
Developed marketing strategies to enhance customer engagement and brand visibility.
Trained and mentored team members to improve service quality and efficiency.
Implemented customer feedback systems to address concerns and improve service delivery.
Scheduled employee shifts to ensure adequate coverage during peak hours.
Analyzed sales trends to inform product selection and promotional activities.
Maintained financial records, including budgeting and expense tracking for the business.
Wait Assistant
Birches On The Lake
Orono, MN
06.2024 - 08.2025
Assisted servers in delivering food and beverages to customers efficiently.
Maintained cleanliness of dining areas and assisted with table settings.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Managed customer requests and addressed inquiries promptly and professionally.
Owner/Manager
Lake Minnetonka Washing Co.
Orono, MN
05.2021 - 08.2024
Managed daily operations for a residential and commercial washing service.
Trained staff on safe equipment usage and effective cleaning techniques.
Developed schedules for service appointments and employee shifts.
Oversaw inventory of cleaning supplies and equipment maintenance.
Maintained relationships with existing clients by providing superior customer service.
Co-Owner
CO. Outdoor Services
Orono, MN
04.2020 - 06.2021
Operated commercial mowers to maintain landscaping and turf areas.
Conducted routine maintenance on mowing equipment for optimal performance.
Collaborated with landscaping team to execute project plans efficiently.
Ensured proper safety protocols were followed during all mowing operations.
Owner/Manager
My Sneaker Resale Business
Orono, MN
02.2019 - 03.2020
Managed inventory levels to ensure optimal stock availability for customers.
Negotiated pricing and terms with suppliers to enhance profitability margins.
Developed marketing strategies to boost product visibility in target markets.
Coordinated logistics for timely delivery of products to clients and partners.
Représentante Au Développement Des Affaires (crédit Commercial) at Vault CréditReprésentante Au Développement Des Affaires (crédit Commercial) at Vault Crédit