Summary
Overview
Work History
Education
Skills
Hobbies
Work Availability
Quote
Timeline
Hi, I’m

Oliver Hernandez

Delivery Expert
Kernersville,NC
Oliver Hernandez

Summary

Dedicated and friendly individual experienced in food service and cashier duties. Adept at following route and delivery instructions for delivery orders. Highly organized with a proven track record of providing excellent customer service. Team-oriented but also works well alone!

Overview

7
years of professional experience

Work History

DoorDash

Delivery Driver
01.2023 - Current

Job overview

  • Delivered food orders to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Sheetz

Cashier/Cook
09.2022 - 01.2023

Job overview

  • Fulfilled beverage requests
  • Ensured proper food handling standards
  • Fulfilled orders in timely manner
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Jimmy John's Sandwiches

Delivery Driver
03.2020 - 08.2022

Job overview

  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.

Starbucks

Barista
10.2016 - 02.2020

Job overview

  • Prepare specialty coffee/tea beverages
  • Prepare food
  • Take orders
  • Operate cash register
  • Work in a drive-thru
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Guilford Technical Community College
Jamestown

Associate of Arts from Liberal Arts And General Studies
06.2017

University Overview

Homeschooled
Colfax

High School Diploma
06.2015

University Overview

Skills

  • Customer Needs Assessments
  • Traffic Routing Planning
  • Manage Orders
  • GPS Mapping
  • Reliable Vehicle
  • Health Code Compliance
  • Payment Collection
  • Time Management Skills
  • Customer Interaction
  • Accurate Money Handling
  • Workplace Safety
  • Basic Housekeeping
  • Mobile Payment Technology
  • Valid Driver's License
  • Cash Register Operations
  • Dedicated Team Player
  • Maintaining Clean Work Areas
  • Smartphone with Unlimited Data
  • Hardworking and Responsible
  • High-Volume Environments
  • Promote Products
  • Dietary Restrictions
  • Refunds and Exchanges
  • Price Verifications
  • Coffee Expertise
  • Issue Resolution
  • Food Safety Standards

Hobbies

Hobbies
  • Feral/Stray cat sterilization and relocation
  • Cat foster dad
  • Console gamer
  • Avid at-home chef
  • Binge watching expert
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos

Timeline

Delivery Driver
DoorDash
01.2023 - Current
Cashier/Cook
Sheetz
09.2022 - 01.2023
Delivery Driver
Jimmy John's Sandwiches
03.2020 - 08.2022
Barista
Starbucks
10.2016 - 02.2020
Guilford Technical Community College
Associate of Arts from Liberal Arts And General Studies
Homeschooled
High School Diploma

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Oliver HernandezDelivery Expert