- Enjoy hobbies that combine physical activity with outdoor exploration
- Video Gaming
- Reading
- Gym Workouts
Olivert Osei
Federal Way,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Produce Clerk
Safeway
05.2024 - 09.2024
- Enhanced product quality by regularly inspecting, rotating, and cutting fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Crew Member
McDonald's
09.2022 - 02.2023
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Baggage Handler
Unifi
06.2022 - 09.2022
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Observed safety and privacy procedures in handling passengers' property.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Followed security protocols when handling passenger belongings, ensuring the protection of personal property and sensitive items.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Provided excellent customer service, assisting passengers with luggage-related inquiries and concerns.
- Adhered to company policies regarding the handling of oversized or special-needs luggage items for customers'' convenience and satisfaction.
- Minimized delays by prioritizing tasks based on flight schedules and deadlines.
- Maintained a safe work environment by adhering to all safety regulations and guidelines.
- Efficiently sorted incoming bags according to destination tags for quick distribution onto connecting flights.
Education
Associate of Arts - History
Western Washington University
Bellingham, WA06-2025
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Packaging and labeling
- Cleaning and sanitation
- Shelf stocking
- Display setup
- Price checking
- Retail sales
- Honesty and integrity
- Punctuality
Interests
Timeline
Produce Clerk
Safeway
05.2024 - 09.2024
Crew Member
McDonald's
09.2022 - 02.2023
Baggage Handler
Unifi
06.2022 - 09.2022
Associate of Arts - History
Western Washington University
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