Olivia Alder
Parkville,Maryland
Summary
Dynamic and motivated college student with a strong academic background and proven time-management skills. Eager to apply abilities and collaborative spirit in a part-time role. Adept at balancing multiple responsibilities while maintaining high performance in both academic and extracurricular activities. Committed to contributing positively to a team and gaining practical experience to complement educational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Massage Envy
05.2024 - 10.2024
- Improved overall organization and cleanliness of front desk and clinic areas. Providing professional and welcoming appearance for clientele.
- Managed reservation system. Practice of responsive communication to incoming guest requests over the phone, in person, and via computer.
- Application of salesmanship to enhancing guest experience through custom package recommendations.
- Deescalated guest issues and securing future business.
Food Service Worker
Fenwick Bakery
06.2022 - 04.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized strong multitasking skills to manage many orders simultaneously without compromising quality or accuracy.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Restocked daily supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associate of Arts - General Education On A Pathway To Social Science
The Community College of Baltimore County
Essex, MD05.2025
High School Diploma -
Parkville High School & Center For Math/Science
Baltimore, MD06.2024
Skills
- Time Management
- Quick Learner
- Multitasking
- Problem-solving skills
- Customer Service
- Scheduling appointments
- Credit card handling
Certification
- American Heart Association - Basic Life Support (CPR & AED) obtained 08/2023
Timeline
Front Desk Associate
Massage Envy
05.2024 - 10.2024
Food Service Worker
Fenwick Bakery
06.2022 - 04.2024
Associate of Arts - General Education On A Pathway To Social Science
The Community College of Baltimore County
High School Diploma -
Parkville High School & Center For Math/Science