Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Applegate

Joshua,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

5
5
years of professional experience

Work History

Sales Associate

Hobby Lobby
Cleburne, Tx
09.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.

Correctional Officer

Johnson county
Cleburne, TX
08.2023 - 08.2024
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Detected potential threats and quickly defused conflicts.

Cook

Panda Express
Cleburne, TX
01.2020 - 08.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Ensured compliance with all health regulations related to food handling practices.
  • Assisted in training new employees on restaurant procedures and policies.

Education

High School Diploma -

Cleburne Highschool
Cleburne, TX
05-2020

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Merchandise display
  • Problem-solving
  • Order processing
  • Excellent communication skills
  • Professional demeanor
  • Money handling
  • Calm demeanor
  • Time management
  • Positive and professional
  • Multi-tasking strength
  • Task prioritization
  • Cash handling accuracy
  • Problem-solving skills
  • Listening skills
  • Excellent people skills

Timeline

Sales Associate

Hobby Lobby
09.2024 - Current

Correctional Officer

Johnson county
08.2023 - 08.2024

Cook

Panda Express
01.2020 - 08.2023

High School Diploma -

Cleburne Highschool

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Olivia Applegate