Olivia Arseneau
Graham,WA
Summary
Dedicated caregiver with a focus on respectful and compassionate support for individuals with special needs. Proven ability to develop individualized care plans that enhance clients' daily living and overall quality of life.
Overview
14
14
years of professional experience
Work History
Caregiver, Special Needs
Julie Arseneau
Graham, WA
02.2024 - Current
- Provided personal care and support to individuals with special needs, ensuring comfort and safety.
- Assisted clients with daily living activities, enhancing overall quality of life.
- Developed individualized care plans tailored to specific needs and preferences of clients.
- Monitored and documented client progress, reporting changes to healthcare professionals promptly.
- Prepared meals and snacks and fed clients.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Bartender and Restaurant Manager
Al Carfango
Fort Myers Beach, FL
01.2017 - 01.2024
- Crafted signature cocktails and provided exceptional customer service to enhance guest experience.
- Trained and mentored junior bartenders on mixology techniques and bar operations.
- Managed inventory levels, ensuring optimal stock of beverages and supplies for efficient service.
- Developed seasonal drink menus, incorporating customer feedback to drive sales and engagement.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Associate, Apprentice Optician
LensCrafters
Tacoma, WA
01.2012 - 08.2014
- Delivered exceptional customer service, addressing needs and providing tailored eyewear solutions.
- Developed in-depth product knowledge to effectively educate customers on lens options and benefits.
- Assisted in inventory management, ensuring optimal stock levels and accurate product displays.
- Collaborated with team members to maintain a clean, organized sales floor that enhances customer experience.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Associate of Science - General Studies
Southwestern Illinois College
Belleville, IL09.2036
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
Timeline
Caregiver, Special Needs
Julie Arseneau
02.2024 - Current
Bartender and Restaurant Manager
Al Carfango
01.2017 - 01.2024
Sales Associate, Apprentice Optician
LensCrafters
01.2012 - 08.2014
Associate of Science - General Studies
Southwestern Illinois College