Summary
Overview
Work History
Education
Skills
Refrences
Certification
Affiliations
Accomplishments
Timeline
Generic

Olivia Bailey

Durham,NC

Summary

Enthusiastic client services professional with a strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding the highest ethical standards and maintaining customer trust. An exceptional artist using creativity to spark new ideas in the workplace.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

Nasher Cafe
Durham, NC
03.2023 - Current
  • Providing excellent customer service to ensure satisfaction.
  • Assisting in training new servers.
  • Maintaining records of transactions made during the shift.
  • Maintaiining knowledge of current menu items, garnishes, ingredients, and preparation methods.

Office Coordinator

Lune Spark Center For Creativity
, NC
08.2022 - 02.2023
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Answered incoming telephone calls, determined the purpose of callers, and forwarded calls to appropriate personnel or departments.
  • Greeted visitors and directed them to the appropriate area or person.
  • Assisted with special projects as requested from time-to-time by management team.

Laboratory Technician

Labcorp
Durham, NC
12.2020 - 10.2021
  • Ensured that all laboratory areas were kept clean and orderly at all times.
  • Collected, labeled, and stored lab samples according to laboratory specifications.
  • Identified potential problems during the testing process and took corrective action as necessary.
  • Performed laboratory tests such as PCR.
  • Assisted and instructed other laboratory technicians.

Server

21c Museum and Hotel
Durham, NC
07.2018 - 11.2020
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided exceptional service to high volume of daily customers.

Education

J.D. - Law

North Carolina Central University
Durham, NC
08.2026

Liberal Arts -

Wake Technical Community College
05.2021

Skills

  • Customer Service
  • Marketing
  • Scheduling
  • Graphic Design
  • Proficient in Microsoft, Google Docs, Adobe Photoshop, and Outlook
  • Social Media Management
  • Clerical Support
  • Account Management
  • HIPPA trained

Refrences

Nasher

  • Alyse Sphieler, (337) 852-9233, Lune Spark Admin
  • Abream Rose, (919) 671-5989, Client
  • Artemesia Stanberry, astanberry@nccu.ed, Professor
  • Ricardo Richardson, Mrrichardson@nccu.edu, Professor

Certification

  • OSHA Compliant
  • Baby/Adult CPR
  • HIPPA trained

Affiliations

  • Freelance Photographer
  • National Honors Society Member
  • National Science Foundation Grant Research Participant
  • TAU Sigma National Honor Society

Accomplishments

  • Track & Field Gold Medalist
  • Honors Student
  • Jr ROTC graduate

Timeline

Server/Bartender

Nasher Cafe
03.2023 - Current

Office Coordinator

Lune Spark Center For Creativity
08.2022 - 02.2023

Laboratory Technician

Labcorp
12.2020 - 10.2021

Server

21c Museum and Hotel
07.2018 - 11.2020

J.D. - Law

North Carolina Central University

Liberal Arts -

Wake Technical Community College

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Olivia Bailey