Olivia Bartolo
Massapequa,NY
Summary
Highly-motivated nursing student with desire to take on new challenges in the healthcare industry. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Counter Barista/Server Shift Leader
New York Beanery
Amityville, NY
08.2022 - 06.2023
- Resolved customer issues and concerns quickly to promote better service and keep lines moving.
- Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
- Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
- Performed opening and closing duties including counting money in register drawer.
- Prepared food and beverages for customers, placing on trays for quick and easy handling.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Day Camp Coordinator- Early Childhood
Town Of Oyster Bay
Massapequa, NY
06.2019 - 08.2023
- Enforced discipline and policies to protect safety of recreational activity participants.
- Maintained accurate records of attendance, incidents, and evaluations for each camper.
- Watched behaviors, corrected issues, and looked for signs of deeper issues like abuse.
- Provided guidance to counselors in order to ensure successful implementation of day camp activities.
- Regularly communicated with parents regarding their child's progress at the day camp program.
- Organized and supervised daily activities, including sports, arts and crafts, outdoor games, swimming, and field trips.
- Provided support during emergency situations such as medical emergencies or inclement weather conditions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Summer Day Camp Group Leader
Massapequa Public Schools
Massapequa, NY
07.2017 - 08.2018
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Communicated regularly with parents about their children's progress throughout the summer program.
- Supervised campers at all times to ensure safety and appropriate behavior in accordance with established policies.
- Conducted daily headcounts at the start of each activity period to ensure everyone was present.
Education
Bachelor of Science - Nursing
Molloy College
Rockville Centre, NY12-2025
Skills
- Organizational Skills
- Exceptional Customer Service
- Opening and Closing Duties
- POS Systems
- Multitasking
- Calm Under Pressure
- Incident Reports
- Mandatory Reporting
- Emergency Response
- Childcare Management
Certification
- CPR/AED for Professional Rescuers and Responding to Emergencies First Aid, completed 6/7/2023.
- American Red Cross Pool Activity Leader, completed 7/16/2022.
Accomplishments
- National Student Nurses' Association, 2022 - Present
- The National Society of Leadership And Success, 2022 - Present
- Business and Marketing Honor Society of New York State, 2019 -2020
Timeline
Cafe Counter Barista/Server Shift Leader
New York Beanery
08.2022 - 06.2023
Day Camp Coordinator- Early Childhood
Town Of Oyster Bay
06.2019 - 08.2023
Summer Day Camp Group Leader
Massapequa Public Schools
07.2017 - 08.2018
Bachelor of Science - Nursing
Molloy College
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