Olivia Bell
Dawson,GA
Summary
Experienced team leader, highly effective at delegating employees and keeping customers happy. I can work well under high stress situations, and am proficient at problem-solving. I work well with a team and am currently pursuing my college degree to further my education.
Overview
3
3
years of professional experience
Work History
Shift Manager
Five Guys
05.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
Manager
Kung Fu Tea
10.2022 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Prepared all items for the day, ran the store alone
Education
Bachelor of Science - Criminal Justice
University of North Georgia
Dahlonega05.2024
Skills
- Train Employees
- Handling Customer Complaints
- Energetic and Enthusiastic
- Time Management
- Safety and Security Enforcement
- Accurate Money Handling
- Mentoring
- Speaking
- Interpersonal Skills
Timeline
Manager
Kung Fu Tea
10.2022 - 12.2022
Shift Manager
Five Guys
05.2020 - Current
Bachelor of Science - Criminal Justice
University of North Georgia
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