Zoie Eicher
New Port Richey,FL
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager
Wendys Restaurant
07.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulation
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Anclote High School
Holiday, FL06.2020
Skills
- Opening and Closing Procedures
- Greet Guests
- Customer Service
- Coaching and Mentoring
- Team Meetings
- Train Employees
- Guest Satisfaction
- Cash Handling
Timeline
Shift Manager
Wendys Restaurant
07.2020 - Current
High School Diploma -
Anclote High School
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