Olivia Bigelow
American Fork,UT
Summary
An organized and motivated individual, ready to learn and jumpstart my career following the MBA program at UVU. Seeking entry-level opportunities to enhance abilities while contributing to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Receptionist/Administrative Assistant
International Language Programs Ilp
Orem, UT
04.2024 - 12.2024
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Launched and managed influencer marketing initiative, overseeing platform operations and outreach to
potential influencers for successful collaborations.
Graduate Assistant
Utah Valley University, South Franklin Community Center
Orem, UT
08.2023 - 08.2024
- Provided administrative and academic support to Dr. Jon Westover and Dr. Kelly Hall at Utah Valley
University. - Conducted teaching assistant duties, including grading assignments and holding office hours for student
consultations. - Engaged in graduate-level research projects, contributing to academic publications, and presentations.
- Developed and managed social media assets, including designing templates and creating content.
- Actively participated in student organizations, specifically the Women in Business Impact Lab, fostering community engagement and leadership development.
Account Manager
Set Fire Creative
Orem, UT
08.2021 - 08.2023
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Listened to customer needs to identify and recommend best products and services.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
Social Media Manager
The Caramel Tree
Rigby, ID
07.2020 - 08.2021
- Developed and maintained company corporate image and identity using logos and signage.
- Developed and implemented successful social media campaigns to support company objectives.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Reviewed analytics data regularly to identify areas of improvement in our campaigns.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
Education
MBA - Business Administration
Utah Valley Universtiy
Orem08-2024
Bachelor of Science - Business Management Marketing
Brigham Young University Idaho
Rexburg, ID07-2021
Skills
- Project management
- Verbal and written communication
- Organization skills
- G suite
Affiliations
- Secretary of the MBA Student Association, Orem, UT, 2023-2024
- President of Marketing Society, Brigham Young University-Idaho, Rexburg, Idaho, 2021
- Volunteer English Teacher, International Language Program, Suzhou, China, 2018
Timeline
Receptionist/Administrative Assistant
International Language Programs Ilp
04.2024 - 12.2024
Graduate Assistant
Utah Valley University, South Franklin Community Center
08.2023 - 08.2024
Account Manager
Set Fire Creative
08.2021 - 08.2023
Social Media Manager
The Caramel Tree
07.2020 - 08.2021
MBA - Business Administration
Utah Valley Universtiy
Bachelor of Science - Business Management Marketing
Brigham Young University Idaho
Similar Profiles
Sierra EvesSierra Eves
Support Rep/Program Manager at International Language ProgramsSupport Rep/Program Manager at International Language Programs
Meining ChenMeining Chen
Mandarin & Cantonese Lead Teacher (part-time) at Panda Mandarin Language Programs Inc.Mandarin & Cantonese Lead Teacher (part-time) at Panda Mandarin Language Programs Inc.
Kristin CampainhaKristin Campainha
Virtual Educator at English Language ProgramsVirtual Educator at English Language Programs