Olivia Bolden
Jacksonville,AR
Summary
Flexible and dedicated team player with a strong work ethic. Ready to contribute to team success and eager to learn new skills.
Overview
12
12
years of professional experience
Work History
Loan Processor
First Arkansas Bank & Trust
Jacksonville , AR
05.2023 - Current
- Set up and completed loan submission packages.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Wealth Management Department- Trust Administrator
First Arkansas Bank and Trust
Jacksonville, AR
07.2021 - 05.2023
- Responsible for the daily processing of the department's transactions and activity in a timely and accurate manner.
- Handles account administration responsibilities for designated Corporate Trust accounts.
- Responsible for running the daily cash process, including daily communication with department securities.
- Organized and maintained trust documents and records.
- Assisted in the preparation of tax returns for trusts and estates.
Full Time Customer Service Representative
First Arkansas Bank and Trust
Jacksonville, AR
10.2020 - 05.2021
- Responsible for opening consumer and business accounts.
- Contributed to the achievement of branch objectives.
- Responded to customer inquiries regarding products, rates, and services
- Perform any other related duties as required or assigned.
- Answered customer inquiries via phone, email, and chat.
- Developed strong relationships with customers by providing personalized assistance and support.
Life Skills Instructor
PATHFINDER PRESCHOOL
Jacksonville, Arkansas
07.2019 - 03.2020
- Create lesson plans, organize learning activities, and conduct curriculum development to help toddlers grow.
- Maintain a safe learning environment.
- Encouraged clients to take ownership of their own development through goal setting and implementation strategies.
- Maintained detailed records of client interactions and progress reports.
Office Receptionist
REDRIVER-PREOWNED
Jacksonville, AR
04.2017 - 03.2019
- Meeting and greeting customers daily, posting monthly payments to customers' accounts.
- Filing monthly bills.
- Processed payments from customers using cash registers or point of sale systems.
- Answered incoming calls, screened and forwarded calls to appropriate personnel.
Led Teacher
McArthur Daycare
Jacksonville, Arkansas
10.2012 - 04.2016
- Maintain communication with the parents daily, and teach the Abeka Christian curriculum daily.
- Created detailed reports summarizing student performance data on standardized tests.
- Maintained secure and disciplined classroom to provide positive learning environment.
Education
High School Diploma -
NORTH PULASKI HIGH SCHOOL
Jacksonville, AR05.2011
Some College (No Degree) -
ARKANSAS STATE UNVIRSIRTY IN BEEBE
Beebe, ARSkills
- Problem-solving abilities
- Time Management
- Relationship Building
- Legal Documentation
- Problem-Solving
- Task Prioritization
Timeline
Loan Processor
First Arkansas Bank & Trust
05.2023 - Current
Wealth Management Department- Trust Administrator
First Arkansas Bank and Trust
07.2021 - 05.2023
Full Time Customer Service Representative
First Arkansas Bank and Trust
10.2020 - 05.2021
Life Skills Instructor
PATHFINDER PRESCHOOL
07.2019 - 03.2020
Office Receptionist
REDRIVER-PREOWNED
04.2017 - 03.2019
Led Teacher
McArthur Daycare
10.2012 - 04.2016
High School Diploma -
NORTH PULASKI HIGH SCHOOL
Some College (No Degree) -
ARKANSAS STATE UNVIRSIRTY IN BEEBE