Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Bolden

Jacksonville,AR

Summary

Flexible and dedicated team player with a strong work ethic. Ready to contribute to team success and eager to learn new skills.

Overview

12
12
years of professional experience

Work History

Loan Processor

First Arkansas Bank & Trust
Jacksonville , AR
05.2023 - Current
  • Set up and completed loan submission packages.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Developed and maintained relationships with customers and loan officers to establish smooth loan process.

Wealth Management Department- Trust Administrator

First Arkansas Bank and Trust
Jacksonville, AR
07.2021 - 05.2023
  • Responsible for the daily processing of the department's transactions and activity in a timely and accurate manner.
  • Handles account administration responsibilities for designated Corporate Trust accounts.
  • Responsible for running the daily cash process, including daily communication with department securities.
  • Organized and maintained trust documents and records.
  • Assisted in the preparation of tax returns for trusts and estates.

Full Time Customer Service Representative

First Arkansas Bank and Trust
Jacksonville, AR
10.2020 - 05.2021
  • Responsible for opening consumer and business accounts.
  • Contributed to the achievement of branch objectives.
  • Responded to customer inquiries regarding products, rates, and services
  • Perform any other related duties as required or assigned.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.

Life Skills Instructor

PATHFINDER PRESCHOOL
Jacksonville, Arkansas
07.2019 - 03.2020
  • Create lesson plans, organize learning activities, and conduct curriculum development to help toddlers grow.
  • Maintain a safe learning environment.
  • Encouraged clients to take ownership of their own development through goal setting and implementation strategies.
  • Maintained detailed records of client interactions and progress reports.

Office Receptionist

REDRIVER-PREOWNED
Jacksonville, AR
04.2017 - 03.2019
  • Meeting and greeting customers daily, posting monthly payments to customers' accounts.
  • Filing monthly bills.
  • Processed payments from customers using cash registers or point of sale systems.
  • Answered incoming calls, screened and forwarded calls to appropriate personnel.

Led Teacher

McArthur Daycare
Jacksonville, Arkansas
10.2012 - 04.2016
  • Maintain communication with the parents daily, and teach the Abeka Christian curriculum daily.
  • Created detailed reports summarizing student performance data on standardized tests.
  • Maintained secure and disciplined classroom to provide positive learning environment.

Education

High School Diploma -

NORTH PULASKI HIGH SCHOOL
Jacksonville, AR
05.2011

Some College (No Degree) -

ARKANSAS STATE UNVIRSIRTY IN BEEBE
Beebe, AR

Skills

  • Problem-solving abilities
  • Time Management
  • Relationship Building
  • Legal Documentation
  • Problem-Solving
  • Task Prioritization

Timeline

Loan Processor

First Arkansas Bank & Trust
05.2023 - Current

Wealth Management Department- Trust Administrator

First Arkansas Bank and Trust
07.2021 - 05.2023

Full Time Customer Service Representative

First Arkansas Bank and Trust
10.2020 - 05.2021

Life Skills Instructor

PATHFINDER PRESCHOOL
07.2019 - 03.2020

Office Receptionist

REDRIVER-PREOWNED
04.2017 - 03.2019

Led Teacher

McArthur Daycare
10.2012 - 04.2016

High School Diploma -

NORTH PULASKI HIGH SCHOOL

Some College (No Degree) -

ARKANSAS STATE UNVIRSIRTY IN BEEBE

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Olivia Bolden