Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Olivia Byars

Rome,GA

Summary

Results-driven professional with a proven track record in team leadership, customer service, and operational management. Adept at supervising staff, improving processes, resolving customer issues, and maintaining high standards of service and efficiency. Seeking to leverage my experience in management and client relations to contribute to a dynamic corporate environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Cook’s Pest Control
09.2022 - Current

•Provided pest control services to residential and commercial clients, identifying and resolving pest-related issues effectively and professionally.


• Built strong relationships with clients by providing tailored pest management solutions and offering expert advice, leading to a 30% increase in repeat business.


• Managed daily service schedules and ensured timely arrival to client sites, contributing to an overall 95% on-time service rate.


• Ensured compliance with health and safety regulations, maintaining a clean work environment and a perfect safety record.

Shift Manager

Chick-fil-A
11.2019 - 09.2022

•Supervised and led a team of 10-20 staff members, ensuring smooth operations during shifts and maintaining high customer service standards.


• Trained, mentored, and developed new employees, resulting in a 15% improvement in team productivity and performance.


• Coordinated staff schedules, ensuring adequate coverage during peak hours while optimizing labor costs.


• Maintained health and safety standards, ensuring compliance with company policies and local regulations.

Property Maintenance Technician

Byars Property Maintenance
05.2015 - 03.2021

House Painting & Exterior Maintenance:

• Paint residential and commercial buildings, including walls, trim, and fences, to maintain property aesthetics.

• Prepare surfaces for painting by sanding, scraping, and priming as necessary.

• Perform minor repairs on painted surfaces, such as filling holes or cracks.


Lawn Care & Landscaping:

• Mow lawns, edge walkways, and trim bushes to ensure properties maintain a neat and tidy appearance.

• Blow and collect leaves, debris, and branches from property grounds, ensuring the area is clean and safe for tenants and visitors.

Education

Undergraduate Degree - Economics

UWG
Carrollton, GA

Homeschool
Rome, GA
05.2017

Skills

    Leadership & Team Management

    Problem-Solving & Conflict Resolution

    Customer Service & Client Relations

    Time Management & Organizational Skills

    Inventory Management & Cost Control

    Training & Staff Development

    Operational Efficiency & Process Improvement

    Adaptability & Quick Learning

Certification

Georgia Department of Agriculture license (GDA)

Additional Information

I currently live in Rome, Georgia, but I am looking to relocate.

Timeline

Pest Control Technician

Cook’s Pest Control
09.2022 - Current

Shift Manager

Chick-fil-A
11.2019 - 09.2022

Property Maintenance Technician

Byars Property Maintenance
05.2015 - 03.2021

Georgia Department of Agriculture license (GDA)

Undergraduate Degree - Economics

UWG

Homeschool
Olivia Byars