Olivia Byfield
Brooklyn,New York
Summary
Experienced professional seeking an operational role to drive success in organizations of all sizes. Skilled in utilizing creative energy and passionate approach to achieve desired results. Strong focus on delivering excellence and exceeding goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Brownsville Ascend Lower School
Brooklyn, NY
08.2013 - Current
- Supervised and performed administrative duties to maintain school management activities, including student enrollment and parent communication. Analyzed data from daily reports to identify trends in student performance metrics.
- Manage systems to uphold building aesthetic expectations.
- Collaborated with staff and stakeholders to coordinate special events and projects related to school improvement initiatives.
- Maintained accurate inventory records to track school supply stock levels, while budget tracking and coordinating purchases.
- Promoted high customer satisfaction by resolving parental concerns with knowledgeable and friendly service.
- Coordinated testing schedule, materials, and systems.
Sales Associate
Wendy's
Brooklyn, NY
03.2011 - 08.2013
- Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
- Maintained cleanliness of store environment including floors, windows, & displays.
Education
B.A. - General Business
Berkeley College
New York, NY05.2022
Liberal Arts
North Country Community College
Saranac Lake, NY06.2010
H.S. Diploma -
Washington Irving High School
New York, NYSkills
- Planning and organizing work efficiently
- Attention to detail
- Effective communication
- Establishing rapport with stakeholders
- Motivated & Assertive
- Continuous learning
- Knowledge application
- Inventory Management
- Adaptability and Flexibility
- Microsoft Office
Certification
- International Baccalaureate Program, New York, NY, 06/2009, Met or exceeded all performance goals to date.
- CPR Certified
References
- Donette Adams, P: 347.645.7696
- Arnella Sandy, P: 646.457.5988
- Bryanne Richburg, P:347.928.2665
Timeline
Operations Manager
Brownsville Ascend Lower School
08.2013 - Current
Sales Associate
Wendy's
03.2011 - 08.2013
B.A. - General Business
Berkeley College
Liberal Arts
North Country Community College
H.S. Diploma -
Washington Irving High School
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