Summary
Work History
Education
Skills
Timeline
OperationsManager

Ransom Thompson

Harvest,Alabama

Summary

  • Analyzes financial and performance data; develops action plans to increase sales and control costs.
  • Reviews KPIs daily and prepare to discuss with district management.
  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
  • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
  • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

Work History

Operations Manager

Walgreens Boots Alliance
01 2019 - 08 2024
  • Operations Management / Supply Chain Management
  • 10 years of progressive and successful leadership experience in the complex retail/healthcare sector
  • Proficient in inventory management, product management, supply chain, distribution, and logistics
  • Well-versed in sales management, customer service, customer loyalty, and community engagement
  • Extensive experience in recruiting, hiring, training & development, coaching, and employee relations
  • Able to identify problems/gaps in the financial data/process, develop creative solutions, and implement
    sustainable improvements
  • Strong communication skills and ability to manage multiple tasks and projects
  • Ability to work effectively in cross-functional teams, and independently
  • Exceptional organizational and analytical skills, and a proven ability to drive complex projects with minimal oversight
  • Ability to earn trust, maintain positive and professional relationships, and strengthen our culture of inclusion

Education

Business Information Systems - Business Administration

Tennessee State University

Skills

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations
  • Project Management – Communicates changes and progress
  • Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills
  • Customer Service - Responds promptly to customer needs; Meets commitments
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
  • Teamwork – Gives and welcomes feedback; Supports everyone’s efforts to succeed
  • Business Acumen - Understands business implications of decisions
  • Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values
  • Organizational Support - Follows policies and procedures; Supports organization’s goals and values
  • Judgment - Includes appropriate people in decision-making process
  • Motivation – Demonstrates persistence and overcomes obstacles
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
  • Professionalism – Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
  • Quantity – Completes work in a timely manner; Strives to increase productivity
  • Safety and Security - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly
  • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events
  • Initiative – Seeks increased responsibilities; Asks for and offers help when needed
    Innovation – Generates suggestions for improving work
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent

Timeline

Operations Manager

Walgreens Boots Alliance
01 2019 - 08 2024

Business Information Systems - Business Administration

Tennessee State University
Ransom Thompson