Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Caligiuri

Dublin,OH

Summary

Enthusiastic team player with experience in customer-facing roles. Skilled in relationship building, effective communication, and resolving issues promptly. Committed to enhancing the guest experience through empathy, active listening, and collaboration.

Overview

5
5
years of professional experience

Work History

Waitress

Friendship Village
Columbus, OH
09.2024 - Current
  • Provides excellent customer service to residents and guests at the community dining area.
  • Assists with menu selection and explained daily specials to the residents.
  • Maintains cleanliness of dining tables and service areas throughout shifts.
  • Develops positive relationships with the residents through friendly conversation and active listening.

Private Nanny

The Reiker Family
Dublin, OH
05.2025 - 07.2025
  • Developed and implemented engaging educational activities and playtime to support developmental milestones.
  • Prepared nutritious meals and snacks customized to meet children's dietary needs and preferences.
  • Ensured safe environment while providing attentive care and supervision for two young children.

Hostess

Fado's Irish Pub
Dublin, OH
06.2022 - 05.2025
  • Greeted guests warmly and ensured a welcoming atmosphere.
  • Organized seating arrangements to enhance guest experience to optimize flow and guest experience.
  • Assisted servers with table assignments during busy shifts.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations using restaurant management software efficiently.

Line Worker/Cashier

Firehouse Subs
Dublin, OH
05.2021 - 2022
  • Processed customer orders accurately and efficiently.
  • Assisted customers with menu inquiries and provided excellent and friendly service.
  • Collaborated with team members to ensure timely meal service during peak hours.

Education

Fashion And Design

The Ohio State University
Newark
05-2029

Skills

  • Customer service
  • Relationship building and fostering connection
  • Visual merchandising
  • Product marketing
  • Brand awareness

Affiliations

Rider, Pelotonia, 2025, 50 miles, Columbus, OH

Timeline

Private Nanny

The Reiker Family
05.2025 - 07.2025

Waitress

Friendship Village
09.2024 - Current

Hostess

Fado's Irish Pub
06.2022 - 05.2025

Line Worker/Cashier

Firehouse Subs
05.2021 - 2022

Fashion And Design

The Ohio State University
Olivia Caligiuri