Olivia Callihan

Baldwin City

Summary

Dynamic and dedicated professional with a strong background in customer service at Gambino's Pizza. Proven ability in complaint resolution and teamwork, enhancing customer experiences through effective problem-solving. Committed to continuous development and relationship building, consistently contributing to team success and operational efficiency. Bilingual in Spanish, fostering inclusive communication.

Overview

years of professional experience

Work History

Team Member

Gambino's Pizza

01.2024 - Current

Worked different stations to provide optimal coverage and meet production goals.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Learned all required tasks quickly to maximize performance.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Contributed to team success by completing jobs quickly and accurately.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Assisted customers in selecting merchandise best suited to needs.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Addressed and resolved customer complaints in polite and professional manner.

Farm Hand

Narrow Trail Farm

01.2020 - 07.2021

Education

Baldwin High School

Baldwin City, KS

05-2025

Skills

Complaint resolution
Continuous development
Spanish language development
Creativity and innovation
Collaboration and teamwork
Hospitality and accommodation
Customer service
Positive attitude

Willingness to learn
Conflict resolution
Problem-solving
Teamwork and collaboration
Complex Problem-solving
Attention to detail
Relationship building
Calm and patient demeanor

Timeline