Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Campbell

Liberty,IN

Summary

Results-driven professional with extensive experience in dispatch operations and customer service. Demonstrated success in maintaining accurate records and optimizing team performance. Expertise in leveraging operational knowledge to enhance efficiency and drive positive outcomes.

Overview

8
8
years of professional experience

Work History

Secretary

Howard Curry Transport
Liberty, Indiana
01.2019 - Current
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained accurate records and files to support operational efficiency and compliance.
  • Processed invoices and expense reports to maintain financial accuracy in operations.

Dispatch Manager

Whitewater Valley Regional Transportation
Liberty, Indiana
01.2025 - 08.2026
  • Oversaw daily operations of dispatch team, ensuring efficient workflow and high customer satisfaction.
  • Managed scheduling and routing for multiple transport vehicles, improving delivery timelines.
  • Coordinated daily dispatch operations, enhancing transportation efficiency.
  • Trained new staff on dispatch protocols and operational best practices.

Manager

Texas Roadhouse
Richmond, Indiana
10.2021 - 12.2024
  • Enforced customer service standards and resolved issues, ensuring consistent quality of service.
  • Monitored staff interactions during shifts, addressing issues to support team cohesion.
  • Resolved customer complaints promptly, enhancing overall dining satisfaction.

Counter Customer Service

Liberty Country Club
Liberty, Indiana
03.2018 - 09.2020
  • Greeted customers and provided excellent customer service.
  • Processed payments and managed cash register transactions efficiently.
  • Scheduled tee times and organized event reservations for members.
  • Educated members on club policies and procedures effectively.

Education

High School Diploma -

Union County High School
Liberty, IN
05-2022

Skills

  • Dispatch coordination
  • Scheduling optimization
  • Operational efficiency
  • Customer relationship management
  • Administrative support
  • Staff onboarding
  • Conflict resolution
  • Attention to detail

Timeline

Dispatch Manager

Whitewater Valley Regional Transportation
01.2025 - 08.2026

Manager

Texas Roadhouse
10.2021 - 12.2024

Secretary

Howard Curry Transport
01.2019 - Current

Counter Customer Service

Liberty Country Club
03.2018 - 09.2020

High School Diploma -

Union County High School
Olivia Campbell