Olivia Candito
Fords,NJ
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Glasson's Auto Repair & Maintenance
Woodbridge, NJ
08.2023 - Current
- Organized the reception area and ensured that all customers and visitors were taken care of with courtesy and efficiency.
- Provided excellent customer service by responding quickly to inquiries via phone or email, in a professional manner.
- Scheduled appointments for customers.
- Updated customer information in the computer to ensure the accuracy of records.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Cash Officer/Front Desk Manager
Woodbridge Community Center
Woodbridge, NJ
06.2020 - 08.2023
- Managed daily operations of the front desk, answered phones, emails, and party bookings, ensuring efficiency and customer service satisfaction.
- Resolved customer inquiries related to payments, refunds, and other financial matters.
- Maintained accurate cash balances and reconciled discrepancies.
- Processed incoming payments, including checks and electronic fund transfers.
- Participated in training sessions on proper cash handling techniques and security protocols.
- Prepared bank deposits in accordance with established procedures.
- Trained new employees for front desk duties to ensure success.
- I traveled to different locations when needed for various front desk and customer service duties.
Education
High School Diploma -
Woodbridge High School
Woodbridge, NJ06-2022
Skills
- Customer service expertise
- Office organization
- Customer assistance and interaction
- Staff management
- Financial record keeping
Timeline
Front Desk Receptionist
Glasson's Auto Repair & Maintenance
08.2023 - Current
Cash Officer/Front Desk Manager
Woodbridge Community Center
06.2020 - 08.2023
High School Diploma -
Woodbridge High School
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