Olivia Clark
Methuen,MA
Summary
Responsible, dependable, and adaptable student worker with a strong history of community and customer service roles. Passionate about reading, writing and helping others.
Overview
4
4
years of professional experience
Work History
Head Hostess
The Chateau Restaurant
01.2024 - Current
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Completed daily side work and opening and closing duties without fail.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Landscaper
Self-employeed
06.2021 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Maintained gardening tools by replacing blades and fluids.
- Utilized lawn striping methods for healthy grass growing and appearance.
Volunteer
Kiwanis Club
09.2022 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated and managed volunteer activities for community service projects.
Education
No Degree - Visual Media Arts
Emerson College
Boston, MA05-2028
No Degree - Psychological Sciences
University of Connecticut
Storrs, CT05-2028
High School Diploma -
Methuen High School
Methuen, MA06-2024
Skills
- Greeting and seating
- Reservation setting & planning
- Table bussing
- Exceptional communication
- Strong leadership
- Front-of-house display creation
- High volume dining
- Interpersonal Skills
- Detail-oriented
Timeline
Head Hostess
The Chateau Restaurant
01.2024 - Current
Volunteer
Kiwanis Club
09.2022 - 05.2024
Landscaper
Self-employeed
06.2021 - Current
No Degree - Visual Media Arts
Emerson College
No Degree - Psychological Sciences
University of Connecticut
High School Diploma -
Methuen High School
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