Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Cloer

Elgin,Texas

Summary

People oriented and focused worker. Attention to detail and adept. Experience in food and beverage service. Background in cooking, producing and presenting fast food in high volume environment. Exceptional written and oral communication abilities.

Overview

2
2
years of professional experience

Work History

Carhop Server

Sonic Drive In
Taylor, Texas
02.2020 - 05.2021
  • answered guest questions and promoted special products with orders
  • handled cash quickly and efficiently
  • maintained a sanitary environment
  • minimized customer wait times by expediting orders in a timely manner
  • assisted in training new employees
  • memorized orders and maintained accuracy in high-traffic times.
  • worked with management to handle customer discrepancies

Kitchen Staff Member

Dairy Queen Restaurant
Elgin, United States
04.2019 - 01.2020
  • managing sanitation of kitchen ware
  • maintained clean work space for an efficient, fast paced work environment
  • maintained stock of ingredients and food prep
  • extensive knowledge of menu to prepare food quickly and efficiently
  • circulated kitchen area to receive work assignments and identify support tasks.
  • followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • plated hot meals and salads in aesthetically pleasing arrangements.
  • cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
  • monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
  • trained new employees

Education

English And Media Arts

University of North Texas
Denton, TX
05.2024

High School Diploma -

Legacy Early College High School
Taylor, TX
05.2021

Associate of Arts -

Temple College
Taylor, TX
05.2021

Skills

  • Verbal and Written Communication
  • Kitchen Safety Standards
  • Food and Beverage Service
  • Adaptability and Flexibility
  • Warm and Friendly
  • Menu Recommendations
  • Relationship Building
  • Cool Under Pressure
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Workflow Coordination
  • Dining Room Cleaning and Upkeep
  • Special Requests and Substitutions
  • High Energy and Stamina
  • Specials Promotion and Upselling
  • Order Accuracy and Delivery
  • Staff Training

Timeline

Carhop Server

Sonic Drive In
02.2020 - 05.2021

Kitchen Staff Member

Dairy Queen Restaurant
04.2019 - 01.2020

English And Media Arts

University of North Texas

High School Diploma -

Legacy Early College High School

Associate of Arts -

Temple College
Olivia Cloer