Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
4
4
years of professional experience
Work History
Team Member
Homegrown Kitchen
East Aurora, NY
03.2024 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Developed strong customer service and product knowledge skills to enhance performance.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Concessions Attendant
Jellystone Park of Western New York
5204 Youngers Rd, North Java NY 14113
04.2023 - 09.2023
Handled food preparation tasks safely and adhering to health department guidelines.
Reduced customer complaints by addressing issues promptly and professionally, maintaining a strong focus on customer satisfaction.
Balanced multiple responsibilities during peak event hours, demonstrating effective time management skills in a fast-paced environment.
Participated in routine maintenance tasks such as cleaning equipment, restocking supplies, and updating menu boards to keep the concession area presentable at all times.
Seasonal Work
Lake Attendant
Jellystone Park of Western New York
5204 Youngers Rd, North Java NY 14113
05.2022 - 08.2022
Promoted specials/events effectively leading to increase attendance.
Responsible for setting up proper boating equipment, ensuring proper usage, and closing down at the end of the day.
Closely observed participants to ensure safety for all.
Seasonal Work
Server
Zider Zee
9096 Olean Rd, Holland, NY 14080
03.2021 - 01.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly.
Managed a POS system to place orders and to cash out guests.
Washed dishes, and helped prep food during down time.