Hi, I’m
Olivia Cornwell
Marianna,FL
Summary
Precise and organized with extensive knowledge of Florida Insurance and data-collection software use. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices, maintaining relationships with customers, accurately documenting interactions and filing digitally/hard-copy files and following guidelines within the organization.
Overview
9
years of professional experience
1
Certification
Work History
Florida Farm Bureau- Kenneth Stoutamire
Jackson County Farm Bureau Secretary
03.2020 - Current
Job overview
- Maintained fiscal records and accounts.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed up to 50 incoming and outgoing calls daily, while recording accurate messages for distribution to office staff.
- Filed claims, made changes, assessed coverage options and accurately kept documentation of each encounter with customers.
- Composed and proofread memos, letters and reports to verify error-free communication. Along with presenting a record book for each year of all events our federation cooperated in.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Villano Family
Family Babysitter
02.2019 - Current
Job overview
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for four children ranging in age from six weeks to fifth grade.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Marianna Cinemas
Frontline Concession Stand Cashier
02.2019 - 06.2019
Job overview
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Monitored inventory and notified management of deficiencies or shortages.
4-h Summer Camp
Camp Counselor
06.2014 - 07.2017
Job overview
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Coordinated and led sewing skills, kayaking and outdoor activities for both small and large groups.
Education
Chipola CollegeMarianna, FL
Bachelor of Arts from Business Administration And Management
12.2023
University Overview
- Annie Bradwell Memorial Scholarship Recipient
- 3.73 GPA
- Ranked in Top 10% of class
Chipola CollegeMarianna, FL
Associate of Arts from Social Work
05.2021
University Overview
- Dean's List Spring and Fall Semester 2020-2021
- Optimist Club Scholarship Recipient
- Cattlemen's Association Scholarship
- Florida State University Transfer Student Scholarship Recipient
- 3.74 GPA
- magna cum laude graduate
Marianna High SchoolMarianna, FL
High School Diploma
05.2020
University Overview
- Honoree of Distinguished Bulldog
- Honor Roll all four years
- Completed AP course in American Government
- Dual-Enrolled at Chipola College
- Ranked 13th in my Graduating Class
- Extracurricular Activities: Band Auxiliary, FFA Competitive Events including Prepared Speaking LDE and Parliamentary Procedure
- National Honor Society Member
- Student Government Executive Board, Marianna FFA Chapter Vice President, Beta Club Member
Skills
- Document and File Management
- Database and Client Management Systems
- Confidentiality and Data Protection
- Payment Collection/ Money Handling
- Customer Care
- Microsoft Word, Excel, etc Certified
- Money Handling
- Problem-Solving Ability
- Insurance Customization
- Administrative Support
- Greeting and Seating Clients
Certification
- Licensed CSR (Customer Service Representative) 4-40: March 2020-Current
Volunteering at Church
I have helped in multiple small groups with children ranging from kindergarten to fifth grade, creating and supervising activities to keep them in entertained and connected to the lesson plans.
Timeline
Jackson County Farm Bureau Secretary
Florida Farm Bureau- Kenneth Stoutamire
03.2020 - Current
Family Babysitter
Villano Family
02.2019 - Current
Frontline Concession Stand Cashier
Marianna Cinemas
02.2019 - 06.2019
Camp Counselor
4-h Summer Camp
06.2014 - 07.2017
Chipola College
Bachelor of Arts from Business Administration And Management
Chipola College
Associate of Arts from Social Work
Marianna High School
High School Diploma
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