Olivia Cunningham
Lakeland,TN
Summary
Dedicated and compassionate Early Childhood Education student with experience supporting preschool classrooms, working with children of various ages, and assisting children with special needs in educational and childcare settings. Successfully passed the ParaPro Assessment (Praxis) in June 2026 and graduated high school with Highest Honors. Skilled in classroom support, student supervision, behavior management, individualized student assistance, parent communication, and creating inclusive learning environments where all students can thrive academically, socially, and emotionally. Strong organizational, administrative, and interpersonal skills developed through childcare and customer service experience. Dependable, patient, and committed to supporting teachers and helping every student reach their full potential.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
RedMed Urgent Clinic
12.2025 - Current
- Serve as the first point of contact for patients, providing professional and compassionate customer service
- Schedule appointments, manage patient records, and maintain accurate documentation
- Answer multi-line phone systems and communicate effectively with patients, providers, and medical staff
- Verify patient information and assist with administrative and clerical responsibilities
- Maintain confidentiality while handling sensitive information
- Demonstrate strong organizational, multitasking, and problem-solving skills in a fast-paced environment
Customer Service Associate
The Soap Factory
Oakland, TN, USA
07.2025 - 12.2025
- Provided exceptional customer service by addressing customer inquiries and resolving concerns
- Assisted customers with product selection through strong product knowledge and communication skills
- Trained new team members on company policies and customer service standards
- Processed transactions, returns, and exchanges while maintaining accurate records
- Assisted with inventory management and daily store operations
Preschool Teacher's Assistant
Little Lights Preschool
Oakland, TN, USA
12.2024 - 05.2025
- Assisted lead teachers in maintaining a safe, structured, and nurturing classroom environment
- Supported students' academic, social, and emotional development through individualized attention
- Facilitated small-group learning activities to encourage cognitive growth and social interaction
- Assisted with classroom management and positive behavior reinforcement
- Supervised children during classroom activities, transitions, and outdoor play
- Fostered an inclusive learning environment where all students felt valued and supported
Nanny
Private Family
05.2024 - 08.2024
- Provided daily care and supervision for three children in a safe and supportive environment
- Planned educational, recreational, and developmental activities appropriate for varying ages
- Transported children safely to appointments, activities, camps, and events
- Assisted with meal preparation, daily routines, and household organization
- Encouraged positive behavior, responsibility, and healthy social development
- Maintained open communication with parents regarding schedules, activities, and children's needs
Education
Associate of Science - Early Childhood Education
Volunteer State Community College
06.2026
High School Diploma -
Certification
ParaPro Assessment (Praxis), Passed, 2026-06-12
Timeline
Receptionist
RedMed Urgent Clinic
12.2025 - Current
Customer Service Associate
The Soap Factory
07.2025 - 12.2025
Preschool Teacher's Assistant
Little Lights Preschool
12.2024 - 05.2025
Nanny
Private Family
05.2024 - 08.2024
Associate of Science - Early Childhood Education
Volunteer State Community College